Cole Craven
Cole Craven at Honda of Freehold

Cole Craven

Service Adviser

Honda of Freehold

4244 U.S. 9
Freehold, NJ 07728

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4.8
2,003 Reviews
4.8

2,003 Reviews

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2003 Reviews of Cole Craven

June 13, 2026

Dealership Rating
Employee Rating

Every time I go to the service dept. I always get efficient and exceptional service from your assistant manager Cole. More

by jcr7075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 22, 2026

Dealership Rating
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Cole was my service advisor the last time I brought my vehicle to HOF for maintenance. I delivered great service and explained clearly the work that had to be done . More

by rgstarosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2026

Honda of Freehold responded

Thank you for your feedback! We're glad to hear Cole provided great service and clearly explained the work needed on your vehicle. We appreciate you choosing Honda of Freehold and look forward to seeing you again!

May 17, 2026

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Employee Rating

Service was quick and resolved easily. The gentleman who checked me went through the process carefully and kept me updated on the progress. More

by callan44
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 01, 2026

Honda of Freehold responded

Thank you for your feedback! We're glad your service was quick and smooth, and that our team kept you well informed throughout the process. We appreciate you choosing us and look forward to seeing you again!

May 16, 2026

Dealership Rating
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Good service Staff very friendly Service Staff very good Employees j Jb. Hhkhhhkljhhhjj Jhuujkkk Jjjjjjjkjjk More

by vikaschoudhary0054
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

April 22, 2026

Dealership Rating
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Very happy with the service dept at Honda of Freehold. Service Advisor Cole is top notch & always professional. Great communication & very knowledgeable. I have utilized them for express oil changes, rout More

by wtj699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Honda of Freehold responded

Thank you for the great feedback! We’re glad to hear you’ve consistently had positive experiences with our service department and that Cole has been helpful and professional. We truly appreciate your recommendation!

April 19, 2026

Dealership Rating
Employee Rating

Very professional and informative service. Outstanding communication with me. Servicing my vehicle was very fast and efficient. More

by rat933
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Honda of Freehold responded

Thank you for your feedback! We’re glad you had a professional, efficient experience and appreciated the communication. We look forward to seeing you again!

April 15, 2026

Dealership Rating
Employee Rating

He checked the issue thoroughly and did the logical fix for the tire flat issue. It has been fine since then. I am very pleased with his service More

by dheena.dhayalan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Honda of Freehold responded

Thank you for your feedback! We’re glad the issue was resolved and everything has been working well since. We appreciate your kind words about the service!

April 09, 2026

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Employee Rating

Absolutely outstanding service! Quick, efficient, and friendly - what more could you wish for? Oh, yes, a price! The oil change package is amazing! Special thanks to Cole Craven; I More

by ILYA.GRUZDEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2026

Honda of Freehold responded

Thank you for taking your time to share your feedback

April 07, 2026

Dealership Rating
Employee Rating

easy to talk to, not pushy and straight forward on pricing, good and helpful service More

by Eman.KOOSHA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 11, 2026

Honda of Freehold responded

Thank you for taking the time to share your feedback

April 06, 2026

Dealership Rating
Employee Rating

Cole is excellent and your service is top notch! He couldn't have been any better. More

by COGNOICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2026

Honda of Freehold responded

Thank you for your 5 star rating!

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