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128 Reviews
Write a Review128 Reviews of Nilay Desai
February 14, 2025
We were very pleased with the prompt service and had an overall positive experience. The coffee service area is a nice perk. overall positive experience. The coffee service area is a nice perk. More
Other Employees Tagged: Steve Mutchler, Cole Craven
February 04, 2025
The service was fast, the providers cordial, and the price was fair. We were happy. price was fair. We were happy. More
Other Employees Tagged: Steve Mutchler, Eric Weaver, Cole Craven, Luis Sousa, Chris Zrinski
January 29, 2025
The service guys are very good, both Nilay and Eric. However the credit card fee is ridiculous for a company this size. Over 6 months I probably paid $100 to $150 in fees and this is why I will never However the credit card fee is ridiculous for a company this size. Over 6 months I probably paid $100 to $150 in fees and this is why I will never buy a car from Honda if Freehold again. Will continue to service because I already own this car, but will buy elsewhere when the time comes. More
Other Employees Tagged: Eric Weaver
January 17, 2025
Svc dept took the time to explain and make maintenance recommendations. Did an excellent job. recommendations. Did an excellent job. More
Other Employees Tagged: Steve Mutchler, Cole Craven
January 13, 2025
Excellent customer service and complimentary bagkes and coffee. Quick service, clean customer lounge. Prompt service. coffee. Quick service, clean customer lounge. Prompt service. More
Other Employees Tagged: Steve Mutchler, Eric Weaver, Cole Craven, Luis Sousa, Chris Zrinski
January 11, 2025
Nilay Desai is an amazing and excellent person who really took care of my questions and vehicle. I recommend Honda of Freehold to my friends/ network just because of people like Nilay Desai and his service a took care of my questions and vehicle. I recommend Honda of Freehold to my friends/ network just because of people like Nilay Desai and his service assistance. More
January 11, 2025
Took care of problem, explaining more about warranty extention. Courteous and friendly. Made visit bareable. extention. Courteous and friendly. Made visit bareable. More
Other Employees Tagged: Steve Mutchler, Eric Weaver, Cole Craven, Luis Sousa, Chris Zrinski , Louis
January 05, 2025
The service representative failed to tell customer about honda crv battery pro rated rebate when buying new battery . Also the service team did not do full inspections as part of regular service. They did n honda crv battery pro rated rebate when buying new battery . Also the service team did not do full inspections as part of regular service. They did not check tires pressure and also service team did not check the life of the battery during the regular oil change. Looks like service team rushing up on the service and not doing proper inspections. I am very upset with the service. The main motivation of this service center is to just grab money from the customers add not making them satisfied. More
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