Nikki Degraffenreid

The reason I gave this rating is said had the car I was buying and then could not find on one of their lots. I then had to come back 2 days later to do all the paperwork after work when tired ( originally buying and then could not find on one of their lots. I then had to come back 2 days later to do all the paperwork after work when tired ( originally there on Sunday), and get the car. Not how i wanted it. Also had to come back few weeks later for 2 checks promised...after I kept calling. Referral check and military discount..which he wouldn't redo the paperwork. More

by ronacot Verified Customer Verified Customer

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I enjoyed working with my sales representative, Nikki very much. She was encouraging, informative, and easygoing. very much. She was encouraging, informative, and easygoing. More

by albumin.twitch_96 Verified Customer Verified Customer

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During my dealing with Mrs. Degraffenreid was very pleasant and professional. She took the time and patience to address our questions and concerns. The only issue we had was the Degraffenreid was very pleasant and professional. She took the time and patience to address our questions and concerns. The only issue we had was the Palisade that we test drove and was in the process of negotiating was sold to another customer during this period. We were offered a similar Palisade but by the time we finished the purchasing process it was too dark to do a thorough inspection and the next day we noticed some things with the vehicle that needed to be addressed. Mrs. Degraffenreid and another gentleman assisted with addressing the issue. It is taking a little long to get everything fixed but Mrs. Degraffenried is keeping us updated as well as provided a rental during the time without my Palisade. Hopefully it won't be much longer, having a new vehicle that you are paying for but can't drive yet is a bit frustrating. Again, her communication on this matter has been great! More

by jtsgage Verified Customer Verified Customer

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Very smooth process from my trade in to the test drive. Nikki got me in and out and everyone assisting her was the cherry on top Nikki got me in and out and everyone assisting her was the cherry on top More

by plus1rule Verified Customer Verified Customer

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Everyone is super kind and surprisingly quick and the amenities was nice and the sales people weren’t pushy either amenities was nice and the sales people weren’t pushy either More

by rows.driven0x Verified Customer Verified Customer

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The staff was ver professional the sale associate listen to what I wanted and the made their suggestion to what I wanted and the made their suggestion More

by princessdiamc Verified Customer Verified Customer

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Ms. Nikki was very helpful and patient. She was not trying to do too much or oversell but she listened and it was very easy to work with her. trying to do too much or oversell but she listened and it was very easy to work with her. More

by DANIELLEMORALES825 Verified Customer Verified Customer

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My sale lady Niki was vey knowledgeable about the car that I was purchasing she was vey helpful that I was purchasing she was vey helpful More

by princessdiamc Verified Customer Verified Customer

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Very friendly and thoughtful. Helped me with finding a car to meet my needs. Thank you. Helped me with finding a car to meet my needs. Thank you. More

by carltoncantrell4 Verified Customer Verified Customer

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I’ve bought 14 cars from Brandon Hyundai since 1996. The last 4 from Nikki. Her service is unmatched. Even with the aftermath of a hurricane my sales lady Nikki came in and was sure to take care of me f The last 4 from Nikki. Her service is unmatched. Even with the aftermath of a hurricane my sales lady Nikki came in and was sure to take care of me from beginning to end. She always goes above and beyond to ensure your happiness. There was limited power at the dealership however you wouldn’t be able to tell by the upbeat staff. Darien in finance did a fantastic job getting me out in no time and was a pleasure to work with. 5 stars once AGAIN!!! More

by schultzbrandy4 Verified Customer Verified Customer

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