Nik Bratton
Nik Bratton at Ourisman Toyota 40
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Nik Bratton

Internet Manager

Ourisman Toyota 40

1101 Business Center Way
Edgewood, MD 21040

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4.9
18 Reviews

Dealership Experience

1 yr, 6 mos

Industry Experience

7 yrs, 8 mos

Languages Spoken

American Sign Language American Sign Language

English English

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4.9

18 Reviews

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18 Reviews of Nik Bratton

March 07, 2025

Dealership Rating
Employee Rating

Professional staff. Pleasant environment. I was able to enjoy a comfortable waiting and my car was clean and comfortable when the skilled mechanics had completed my se More

by nancygriffin2750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Ourisman Toyota 40 responded

Thank you for your kind words! We’re happy to hear that you had a comfortable experience while waiting and that your car was returned to you clean and in great condition. Our team takes pride in providing top-notch service, and we appreciate your trust in us. We look forward to serving you again in the future!

February 19, 2025

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Employee Rating

Patrick's straightforward approach and exceptional customer service skills made me feel valued and at ease. He was relaxed, understanding, and willing to work around what you need and can do. Definite More

by jbe483
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2025

Ourisman Toyota 40 responded

Happy to hear that Patrick provided you with great customer service. We look forward to seeing you for your complimentary ToyotaCare maintnenace!

October 21, 2024

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The entire team, from the top level management to the dynamic salesman, Patrick Kopalchick, were excellent, hospitable, and professional. Patrick stood out among all sales staff that I have dealt with b More

by joemcneil2000
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ron Jackson, Patrick Kopalchick

Oct 24, 2024

Ourisman Toyota 40 responded

JoeMcneil2000, Thank you so much for taking the time to leave us a review! We appreciate your business, and look forward to being of service to you in the future.

June 15, 2024

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Employee Rating

Keith was so patient with me through this entire process of purchasing my 2024 4 Runner! I was very particular on price range and my choice of car. He did everything in his power to find exactly what I want More

by Amber.weaveropsbr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Keith Stradford

Jun 17, 2024

Ourisman Toyota 40 responded

Thank you so much for your kind words! It sounds like Keith went above and beyond to ensure you found the perfect 2024 4 Runner within your price range. Enjoy your new car, and if you need anything in the future, don't hesitate to reach out. We appreciate your support and are here to help whenever you need us! Best regards, Ron Jackson Sales Manager

April 26, 2024

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Employee Rating

Great customer service and he was easy to deal with. I Would definitely recommend to everyone A++++. More

by Trgeho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

Ourisman Toyota 40 responded

Thank you very much for your 5-star review, Trgeho! We take genuine pride in the excellent customer service we provide, and we're thrilled you experienced that working with Nik and the rest of our team. We'll be sure to pass your kind words on. Congratulations on your Dodge--we hope you've been loving it! If you or your new vehicle needs anything, we're here anytime. Thanks for supporting us and have safe travels.

April 13, 2024

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It is fast and reliable service provider service center. I really appreciated and happy with the service. More

by san
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Ourisman Toyota 40 responded

Thank you so much!

April 01, 2024

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Thank you Ourisman Toyota. I purchased my car at a great price. I appreciate Nik's service from the beginning to the end of the transaction. Especially the home delivery. More

by four.homonym0r
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2024

Ourisman Toyota 40 responded

Thank you!

March 31, 2024

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Employee Rating

I wasn't planning on purchasing a car just yet but when my 2011 Rav become more and more unreliable I found myself in search of a new(used) vehicle. Nik made the process painless and had me once again in More

by amyantion
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2024

Ourisman Toyota 40 responded

Thank you Amy!

March 07, 2024

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Employee Rating

Nick was very helpful and professional. He gave me different options with regard to make a decision to buy the car More

by byhisgrace12
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kameeri Day, Miles Smith

Mar 07, 2024

Ourisman Toyota 40 responded

Thank you!

February 22, 2024

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Employee Rating

Explained I had limited time on my first visit. Info was provided promptly and complete. No delays encountered. Made second appointment and purchased a new vehicle. Deal was smooth and quick just t More

by jameshighkin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Ourisman Toyota 40 responded

Thank you James! Meeting our customer's independent needs is priority number 1. Welcome to our family.

1

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