Grant Monks
Grant Monks at Ourisman Toyota 40

Grant Monks

Service Manager

Ourisman Toyota 40

1101 Business Center Way
Edgewood, MD 21040

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4.8
33 Reviews

Dealership Experience

3 yrs, 1 mo

Industry Experience

27 yrs, 6 mos

4.8

33 Reviews

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33 Reviews of Grant Monks

May 30, 2026

Dealership Rating
Employee Rating

Everyone is amazing really professional from the time you get there until you leave 💯 perfect More

by dG2353671
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 03, 2026

Ourisman Toyota 40 responded

Thank you for the fantastic review! We're thrilled to hear you had such a positive experience and found our team professional from start to finish. We truly appreciate your support and look forward to serving you again in the future!

April 25, 2026

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Employee Rating

I had an excellent experience at this dealership from start to finish. I came in looking for a reliable car and wasn’t pressured at all. The staff was friendly, patient, and took the time to answer all m More

by Cdona1608
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walker, Martin Simon

Apr 29, 2026

Ourisman Toyota 40 responded

Thank you for your kind words! We’re so glad to hear you had an excellent experience from start to finish. Kevin and Martin will truly appreciate your recognition. We’re proud to have them on our team. Enjoy your new vehicle, and thank you for choosing us!

March 05, 2026

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I had a very good experience from the moment the young lady scheduled my service appointment all the way through the final stages with my service advisor, Chianti Davis. Everyone was professional, honest, More

by Tammy Cole
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chianti Davis , Kay scheduled my appointment

Mar 07, 2026

Ourisman Toyota 40 responded

Thank you for the kind words, Tammy! We're so glad you had a great experience from scheduling your appointment through service with Chianti Davis. Providing professional, honest, and timely service is exactly what we strive for. We truly appreciate your recommendation and look forward to seeing you again for your future service needs!

February 10, 2026

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To the best dealership in Harford County I thank you for adding to my life with my vehicle that has been life changing! Me and my family love our vehicle so much and the value and quality is something you d More

by Taja Gregg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Kopalchick, Zay Ortiz , Christian Knudsen, Texas Greg Ott, Desmond

Feb 11, 2026

Ourisman Toyota 40 responded

Taja, your message truly means the world to us! 💖 We’re so happy to hear that your vehicle has been such a blessing for you and your family. Providing value, quality, and care is exactly what we strive for at Ourisman Toyota 40 in Edgewood. Thank you for your kind words and for being part of our family. We appreciate you so much! Enjoy every mile, and we’ll see you at your next visit!

February 06, 2026

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I purchased a Lexus NX at Ourisman. Unfortunately, it had two very similar but different tires. The service department replaced all four tires with the recommended tires free of charge. More

by ellenweyant
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Recommend Dealer
Yes

Other Employees Tagged: Derrick Cartwright

Feb 10, 2026

Ourisman Toyota 40 responded

Thank you for sharing your experience! We’re glad our service team was able to resolve the issue quickly by replacing all four tires and that you found the process professional and thorough. We truly appreciate your recommendation and look forward to serving you again!

January 02, 2026

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Employee Rating

HAPPY HOLIDAYS OURISMAN TOYOTA 40 DEALERSHIP GREAT HOSPITALITY IS A GREAT EXAMPLE OF HOW TO KEEP CUSTOMERS COMMING TO BUY TOYOTA VEHICLES SERVICES IS GREAT THANK YOU!! More

by MANGOPASSION3199
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ron Jackson, Abdul Bashir, Mo Arshad, Nick Biscoe , Frank Wilson

Jan 05, 2026

Ourisman Toyota 40 responded

Hello, thank you for this wonderful review! We appreciate you taking the time to share these kind words!

November 27, 2025

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Good customer service and good communication. good dealership, good people and efficient service. The reminder is awesome. More

by Bridget
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Recommend Dealer
Yes

Other Employees Tagged: Frank Wilson

Nov 28, 2025

Ourisman Toyota 40 responded

Thank you so much for the kind words. We are glad to hear you had a positive experience and that our communication and reminders were helpful. We appreciate you choosing us and look forward to seeing you again!

November 23, 2025

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Very courteous team and proactive. The waiting area is clean and improved! The basic checkup was worth the drive to this location. More

by keshleman7
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Wilson

Nov 24, 2025

Ourisman Toyota 40 responded

Thank you for your kind feedback! We’re glad to hear our team was courteous and proactive, and that you enjoyed the improved waiting area. We’re happy the checkup was worth the trip, and we appreciate you choosing our location!

November 20, 2025

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Service department is great. Got my car in and out quickly. Waiting area is nice More

by mhs2011
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Recommend Dealer
Yes
Nov 21, 2025

Ourisman Toyota 40 responded

Thank you for the great feedback! We’re glad to hear our service team took good care of you and that you enjoyed the waiting area. We appreciate you choosing us and look forward to seeing you again!

October 06, 2025

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Employee Rating

Had an appointment at 10 AM. I was out by 10:45 AM. We couldn’t ask for a quicker time. More

by rdedie20
Service Price Transparency
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Recommend Dealer
Yes
Oct 06, 2025

Ourisman Toyota 40 responded

Thank you for the 5-star feedback. We’re glad your 10 AM appointment was completed quickly and smoothly. We appreciate you choosing us and look forward to seeing you next time!

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