Nicole Thompson
Nicole Thompson at Jones GMC
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Nicole Thompson

Service Advisor

Jones GMC

545 Florence Rd
Savannah, TN 38372

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4.8
118 Reviews
4.8

118 Reviews

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118 Reviews of Nicole Thompson

January 09, 2025

Dealership Rating
Employee Rating

The service is usually fast and the employees are always friendly and accommodating. I definitely recommend Jones GMC service department! More

by Sookiebell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Spencer Westbrooks

Jan 09, 2025

Jones GMC responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Jones GMC Management Team

January 09, 2025

Dealership Rating
Employee Rating

The truck was used when I bought it and was supposed to be carfax cleared but I’ve had several check engine lights and had to have parts replaced and it’s has to go back for more issues to me it’s a lemon More

by JT
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Pineda, Adam Johnson , Carla

Jan 10, 2025

Jones GMC responded

JT, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jones GMC Management Team

January 02, 2025

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Amazing service and great prices as well. Very friendly and helpful with whatever concerns I had. I was in and out in an hour. More

by anonymous
Service Price Transparency
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Recommend Dealer
Yes
Jan 03, 2025

Jones GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones GMC. We look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

December 10, 2024

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I enjoy Jones doing my service work they are very nice and get it done More

by Pammccasland
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 11, 2024

Jones GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

December 07, 2024

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Great customer service. Employees are very knowledgeable and helpful, hard to believe in this day and time. More

by gallianfulton25
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Jones GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones GMC Management Team

November 27, 2024

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Excellent service! Nicole was very helpful and knowledgeable. My car was fixed quickly and efficiently. Highly recommend! More

by ACOLLINS9052
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 27, 2024

Jones GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones GMC. Jones GMC Management Team

November 24, 2024

Dealership Rating
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Quick. Friendly. Good pricing and great customer service. Would recommend 10/10. Great place to go. More

by zeg19892383
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 26, 2024

Jones GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

November 22, 2024

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Employee Rating

Great explanation of my situation. Amazing turn around on my issue . In A world of mediocrity ; they stand out More

by Todd
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Recommend Dealer
Yes
Nov 23, 2024

Jones GMC responded

Thank you so much for your kind words, Todd, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

November 21, 2024

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Employee Rating

Service was completed promptly. Nicole was friendly and kept me informed on the progress of the service. More

by CORLEWTW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Jones GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

November 18, 2024

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Employee Rating

Our experience with the dealership has all good each person i have delt with has been knowledge and kind More

by clinvil
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Nov 19, 2024

Jones GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones GMC, we look forward to having you as a valued customer for many years to come! Jones GMC Management Team

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