Nicole Cutler
Nicole Cutler at Mercedes-Benz of Midlothian

Nicole Cutler

Service Advisor

Mercedes-Benz of Midlothian

12200 Midlothian Tpke
Midlothian, VA 23113

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4.7
121 Reviews
4.7

121 Reviews

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121 Reviews of Nicole Cutler

September 14, 2025

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Employee Rating

Very clean. Relaxed environment. Staff was very helpful and service was very quick. Plus complementary refreshments More

by EWARE108
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Recommend Dealer
Yes

September 14, 2025

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I’m very disappointed with Mercedes service. My car has been in for over a week on three different occasions, and each time the loaner car was dirty and restricted to only 75 miles. If a repair More

by dharti87
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Recommend Dealer
No
Sep 14, 2025

Mercedes-Benz of Midlothian responded

Good afternoon. We apologize for the dirty loaner car. The mileage limit of 75 miles is per day, not for the duration of the loaner agreement. We are sorry for any confusion there.

September 13, 2025

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The best customer service and they are very helpful and answered all questions thank you More

by MOHAMEDGARAWI
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Anderson, Tarek Hakki

September 10, 2025

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I am super happy with the service for my GLE350. Nicole was fabulous and took care what needed was taken care of. I really appreciate her attention to detail. Great job!! More

by jjgriffi501
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Recommend Dealer
Yes

September 06, 2025

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The people was pleasant and very helpful the dealership atmosphere w very calm the service was excellent I enjoyed having my vehicle service there More

by melvagreen97
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Recommend Dealer
Yes

September 06, 2025

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Nicole is such a great service advisor, she has always gone the extra mile for us when we drop off our suv. Any problems we may experience, she is sure to check out and solve along with great communicatio More

by KST1179
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Recommend Dealer
Yes

September 06, 2025

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The staff here is beyond accommodating and helpful. They went above and beyond to help me solve a battery issue. I was having an even squeeze me in on short notice. I will be a customer for life thank More

by JWEHR002
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Recommend Dealer
Yes

Other Employees Tagged: Wilder Hickman

September 06, 2025

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Excellent service. Everyone was cordial and very helpful. My car was completed as promised. I was very satisfied with the services I received. More

by mzzchill2012
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Recommend Dealer
Yes

August 30, 2025

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Nicole was personable and very helpful with the process of servicing my vehicle. Thank you! More

by HCMCINNIS1
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Recommend Dealer
Yes

August 29, 2025

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Im always impressed their customer service. It is top notch for sure. They also keep you informed of progress & very transparent of cost. More

by CONNIEALPHIN
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Recommend Dealer
Yes
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