Nicolas Navarro

David I know I had a lot of questions and you had to speak with Steve regarding my concerns. You maintained your professionalism. You were kind and polite during the experience and I really appreciate t speak with Steve regarding my concerns. You maintained your professionalism. You were kind and polite during the experience and I really appreciate that. Your patience was appreciated and really made an impression. You were the icing on the cookie, for a great customer experience. Continue being a great person. -Mi Mi More

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Nicolas was a true sweetheart. Like his manager Steve, Nicolas was a great listener and went above and beyond to make my experience wonderful. I could not leave with out giving eve Like his manager Steve, Nicolas was a great listener and went above and beyond to make my experience wonderful. I could not leave with out giving everyone a hug because I was filled with gratitude and appreciation for the hard work, patience and the overall impression that my business was truly appreciated and my relationship with Ford Motor Company was a mutually beneficial and supportive one. Nicolas you are a beautiful person. Thank you so much for everything. I will never forget you. I will be looking for you and Steve for my next purchase. Stay amazing. Mi Mi More

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Steve was a pleasure to work with. He was nice, kind, friendly and professional. I felt he sincerely wanted to provide outstanding customer service. He seems to be very honest and know He was nice, kind, friendly and professional. I felt he sincerely wanted to provide outstanding customer service. He seems to be very honest and knowledgeable setting the standard of performance for his staff. He is also a very good listener. That was very important because I did not expect to buy a car (I was there to get maintenance done) so I did not have my support team present. He made me feel comfortable and supported. Relationship building is very important to me and my maintenance person Jason is a person I trust with making sure I am taken care of regarding maintenance. Steve is now the person I trust in the sales department. When I come back to make my next purchase I will be looking for Steve to point me to the right people and to help me pick a vehicle that meets my expectations. Thank you Steve for everything. You are a good person, never change. You are loved and appreciated. - Mi Mi More

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It was a pleasure working with Nick. When we made decision to purchase vehicle, Nick effectively got us all documentation required. This was the best and fastest experience I had purchas When we made decision to purchase vehicle, Nick effectively got us all documentation required. This was the best and fastest experience I had purchasing vehicle. And during vehicle review, Nick was knowledgeable about vehicle features and very observant of items I noticed during walk around and brought them up before I could. I would definitely purchase another vehicle from Nick. More

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I am happy with my experience with Nick Navarro. I went in with the apprehension one does when shopping for a vehicle, but Nick made it easy for me and made me comfortable with such a big decision. I went in with the apprehension one does when shopping for a vehicle, but Nick made it easy for me and made me comfortable with such a big decision. I commend this man and his skill dealing with people in a calm and positive manner in such a financially vulnerable time. You "Rock" Nicholas, and I would recommend everyone I know to buy a vehicle from you. Karl Douglas - Warren, Mich. More

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Nick was very thorough and kind. And helped us get the best deal we could. Very patient and got in the car with me to explain and help set up everything and connected my phone to my And helped us get the best deal we could. Very patient and got in the car with me to explain and help set up everything and connected my phone to my explorer. Explained everything to us and just an overall great salesman. He wasnt pushy and just wanted to help us get into the car we wanted with the best offer. More

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Nicolas was great to work with and was very responsive to all of our questions. all of our questions. More

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Nick was awesome! Had some issues with used car I bought but he handled it quickly and to my 100 percent satisfaction! Thanks Nick Had some issues with used car I bought but he handled it quickly and to my 100 percent satisfaction! Thanks Nick More

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I was unexpectedly in the market for a new vehicle, and Nick took great care of me! He was knowledgeable about options, transparent, and genuinely wanted to help get me into the vehicle I wanted within my Nick took great care of me! He was knowledgeable about options, transparent, and genuinely wanted to help get me into the vehicle I wanted within my budget. He even picked me up next door after returning my rental car, which saved me a lot of extra stress. If you’re in the market for a new vehicle, whether leasing or purchase, make sure you ask for Nick…you won’t regret it! More

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Nick was Awesome! I recently purchased my dream F-150 Lariat thanks to him, and I couldn’t be more pleased. From the moment I arrived, Nick was genuine, attentive and I recently purchased my dream F-150 Lariat thanks to him, and I couldn’t be more pleased. From the moment I arrived, Nick was genuine, attentive and available to answer any questions. I highly recommend asking for Nick if you’re looking for a great buying experience—he truly goes above and beyond. More

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