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Nicolas Caicedo
Nicolas Caicedo at Jim Ellis Chevrolet
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Nicolas Caicedo

Service Advisor

Jim Ellis Chevrolet

5900 Peachtree Blvd.
Atlanta, GA 30341

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3.9
20 Reviews
3.9

20 Reviews

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20 Reviews of Nicolas Caicedo

December 19, 2024

Dealership Rating
Employee Rating

Nicolas Caicedo gave me good information. The work was high quality as always even with my 8 year old car. More

by robertleomoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 19, 2024

Jim Ellis Chevrolet responded

Robert, thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

December 19, 2024

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Employee Rating

Buen servicio lo recomiendo, amigables responsables atentos cuando lo nesecitas alli estan atentos muy buen servicio. More

by Oseas rojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Valdez

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Dec 19, 2024

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

Dec 21, 2024

Jim Ellis Chevrolet responded

Agradecemos que se haya tomado el tiempo de dejarnos sus comentarios. Si alguna vez necesita algo más de nosotros, no dude en llamarnos o pasar por aquí. ¡Que tenga un día maravilloso!

December 06, 2024

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Employee Rating

Very helpful. Thanks for taking care of our vehicle. We will be back in the future for more repairs . Thanks again so much! More

by ROBERT@PARKERYOUNGCONSTRUCTION.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, David Theriault, Retanza Grier, Loan Pham, Michael Fair, Jason Blanchard, Brian Baker

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Dec 07, 2024

Jim Ellis Chevrolet responded

Thanks, Robert, for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

November 18, 2024

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Employee Rating

I brought my truck into Nicolas and I have nothing but trouble with the warranty repair and he won’t call me back on any parts or any kind of future help with the vehicle I’ve left repeated calls More

by slideopen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 21, 2024

Jim Ellis Chevrolet responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

November 05, 2024

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Employee Rating

Very efficient address all my concerns I'm comfortable with the performance of this dealership thank you for your work ethics More

by Silk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elise Schaaf, Brian Baker

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Nov 05, 2024

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

November 04, 2024

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Employee Rating

Failed to fix issue with recall. Still haven't ordered part to fix our recall More

by NICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, David Theriault, Retanza Grier, Loan Pham, Michael Fair, Jason Blanchard, Brian Baker

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Nov 08, 2024

Jim Ellis Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 457-8211 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 03, 2024

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Employee Rating

It was a good experience at this dealer and with CW. I like the car I got. More

by jasontrusty1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kalo Brantley, Adam Toms, Clarence Williams

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Nov 05, 2024

Jim Ellis Chevrolet responded

Thank you, Jason, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! General Manager Ralph Sorrentino

Nov 06, 2024

Jim Ellis Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 21, 2024

Dealership Rating
Employee Rating

I was taken care of so caring and professionally having never been here before the service was so professionally done and in such a short time I was amazed with the complete experience never had better se More

by recowsert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Retanza Grier, Michael Fair, Jason Blanchard, Brian Baker

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Oct 21, 2024

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

October 15, 2024

Dealership Rating
Employee Rating

The entire team provides great service and professionalism each time I had to service my vehicle. More

by rebyfj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, David Theriault, Retanza Grier, Loan Pham, Michael Fair, Jason Blanchard, Brian Baker

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Oct 16, 2024

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

October 09, 2024

Dealership Rating
Employee Rating

The visit salesman was respectfully, friendly. He saw to it that I tried the knot. More

by DWTHEBEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, David Theriault, Retanza Grier, Loan Pham, Michael Fair, Jason Blanchard, Brian Baker

Report | Print
Oct 10, 2024

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

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