Nico Castel De Oro

From start to finish the people were very friendly and efficient. From the service department check in, updates and amenities to the terrific care and advice and professionalism I received from Debbie Bra efficient. From the service department check in, updates and amenities to the terrific care and advice and professionalism I received from Debbie Bravo to the wrap up and suggestions from Ethan in finance and finally the family atmosphere of the new owners meeting/meal and introduction to Debbie’s managers and store manager it was a great experience. And I walked away with a great deal on the manager’s special on the lease of a new car so I was very very happy and will recommend Debbie to friends More

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They are pleasant and helpful. They seem to be well organized, and their follow-through is good. Amenities for customers waiting for service are good They seem to be well organized, and their follow-through is good. Amenities for customers waiting for service are good More

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Very knowledgeable, professional and friendly. A great resource in regards to my new car technology Looking forward to future assistance A great resource in regards to my new car technology Looking forward to future assistance More

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Tucson Subaru was great, before we signed the contract. Less than 48 hours later had an issue with the car, we were stranded out of town, and when we reached out to Tucson Subaru, the service rep Nico, sai Less than 48 hours later had an issue with the car, we were stranded out of town, and when we reached out to Tucson Subaru, the service rep Nico, said & I quote “you can’t prove it was our issue, you figure it out” and then hung up. I spoke with Sylvia Kounts, who again was friendly as can be until we needed help, and when we were directed to Service manager Scott Greg, he instructed his service rep Nico, to tell us he was too busy to deal with our problem. I would not recommend this dealership. More

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Service Value Culture of the business Sales rep Friendliness Knowledgable Helpful Realistic Kind Down-to-earth Friendliness Knowledgable Helpful Realistic Kind Down-to-earth More

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Love the service crew, esp. Gavin and Nico. Debbie Bravo was great and I love my car. She went out of her way to find me something that would be good for me. Kevin Gribble in Fi Gavin and Nico. Debbie Bravo was great and I love my car. She went out of her way to find me something that would be good for me. Kevin Gribble in Finance was very good at explaining the paperwork and taking me through everything. Everyone was so professional and personable. More

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Salesman Kevin McDougall did a super job of showing me used cars and helping me pick out the right one for me, which I bought on the spot. The follow-up with the service team was also very much appreciate used cars and helping me pick out the right one for me, which I bought on the spot. The follow-up with the service team was also very much appreciated, as they were all friendly and helpful. The communication with everyone has been fast and efficient - again, greatly appreciated! More

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Thank you Daniel for wonderful car buying experience! You are a great salesman, and very knowledgeable about the subaru product you represent. We left your dealership completely satisfied. Thank you! You are a great salesman, and very knowledgeable about the subaru product you represent. We left your dealership completely satisfied. Thank you! More

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