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Nick Nakama
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25 Reviews
25 Reviews
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25 Reviews of Nick Nakama
December 10, 2024
Buying experience was smooth and easy. Customer service is TERRIBLE. Just need an update of my truck that is getting warranty/recall work done. The service manager Jeff has not called me Customer service is TERRIBLE. Just need an update of my truck that is getting warranty/recall work done. The service manager Jeff has not called me back after multiple messages left, over one week. Getting the go around and no one is willing or able to assist. My sales person Kathryn, has no idea what is going on with my truck, she simply passed my info to service manager/advisor Jeff saying he will be in contact with me. Nick has been the ONE saving grace and only person who has answers calls and follows-up. He’s not able to provide what I need since it’s not his department. Overall lack of care and effort. Ridiculous. More
by DE6
Verified CustomerOther Employees Tagged: Theresa Karas , Kathryn 3 stars
November 29, 2024
The people are professional and nice to work with but the lack of communication and long waiting period for my car to ship is unacceptable. lack of communication and long waiting period for my car to ship is unacceptable. More
by FWTURRI
Other Employees Tagged: Theresa Karas, Andrew Morey
November 15, 2024
I always bring my GMC SIERRA DENALI here to Honolulu GMC Cadillac for all of my trucks service needs. Micah is always great going above and beyond with his customer service is second to none! I recommend Ho Cadillac for all of my trucks service needs. Micah is always great going above and beyond with his customer service is second to none! I recommend Honolulu GMC Cadillac for all your service needs. Mahalo and I will see you guys for my next service. More
by KNDAMARAL
Other Employees Tagged: Micah Waiamau
November 04, 2024
Bought in good faith but had issues before making 3 months. Inconvenienced my time no care months. Inconvenienced my time no care More
by KBALANON
Other Employees Tagged: Jeff Lee, Theresa Karas
September 22, 2024
Terrible communication. Service department is very slow. They will tell you anything to get you to buy. Service department is very slow. They will tell you anything to get you to buy. More
by 7
Other Employees Tagged: Kalai Mukawa
August 31, 2024
Easy transaction, very helpful knows his job well very pleasant made us feel very comfortable pleasant made us feel very comfortable More
by ARLETTEJ76
Other Employees Tagged: Andrew Morey
June 10, 2024
I am pleased with my car. The team was hospitable. However, there are two things that would have made my buying experience and excellent one: 1) receiving my car with a full The team was hospitable. However, there are two things that would have made my buying experience and excellent one: 1) receiving my car with a full tank of gas. The gas light came on after driving for approximately 20 miles; 2) two sets of keys. I was given the car with an empty gas tank. I was only give one key. I have bought many cars and was always given at least two keys. This is not something I should have to negotiate. More
by DIOTA15
Other Employees Tagged: Andrew Morey
June 01, 2024
They can help you get a car. Good customer service. If you there they are willing to help you get a car Good customer service. If you there they are willing to help you get a car More
by HADEPAS808
Other Employees Tagged: Theresa Karas
May 24, 2024
Dealership started experience started out great but has quickly taken a turn in the wrong direction, bought a truck 8 days ago and had to take it in for service less then 34hrs later. The service departmen quickly taken a turn in the wrong direction, bought a truck 8 days ago and had to take it in for service less then 34hrs later. The service department won't touch it since the warranty paperwork hasn't come through yet. So it's been 8 days now and I've only driven my truck for 1 day. As of now I'm not a fan of the dealership and how they treat their customers More
by JEEP21492.MT
Other Employees Tagged: Theresa Karas
May 17, 2024
My experience at this car dealership was exceptional! Upon entering, the staff displayed a welcoming and accommodating demeanor. They attentively addressed my requirements and assisted me in discovering Upon entering, the staff displayed a welcoming and accommodating demeanor. They attentively addressed my requirements and assisted me in discovering the ideal vehicle for me. I am quite satisfied with both my purchase and the care I received at this location. I strongly endorse them to anyone seeking to purchase a vehicle! More
by RKDUVAL
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