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Nick Nakama
Nick Nakama at Honolulu GMC Cadillac

Nick Nakama

sales

Honolulu GMC Cadillac

2945 N Nimitz Hwy
Honolulu, HI 96819

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4.4
30 Reviews
4.4

30 Reviews

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30 Reviews of Nick Nakama

May 25, 2025

Dealership Rating
Employee Rating

The dealership and it's personnel were very helpful in assisting us. Nick and Sean answered our questions and were able to find the best finance for us. Thank you. More

by MS.MKGIRL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean H.

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May 25, 2025

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 16, 2025

Dealership Rating
Employee Rating

GMC Honolulu got me into a new truck and I’m very happy with the service I received from the dealership and the finance department, was a great experience More

by Joshdoughty1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Theresa Karas

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May 16, 2025

Honolulu GMC Cadillac responded

Here at Honolulu GMC Cadillac, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

April 21, 2025

Dealership Rating
Employee Rating

The sales person, Nick Nakama, was knowledgable, helpful, and recognized our needs. The Finance person, Theresa Karas, was very helpful and attentive to our desires about financing. Everyone was friendly a More

by KMURA0525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Theresa Karas

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Apr 21, 2025

Honolulu GMC Cadillac responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honolulu GMC Cadillac! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

March 02, 2025

Dealership Rating
Employee Rating

Very accommodating and helpful, communication was excellent and they keep me updated as it progressed. More

by Ranger2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herman Teves, Jr., Kalai Mukawa, Theresa Karas, Jenn Turner, Jeff Huang, Dante Jovenal , Jeff Lee, Andrew Morey, Service Department

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Mar 03, 2025

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 27, 2025

Dealership Rating
Employee Rating

Got me in and out without any issues. Came in for a recall and car runs smooth. More

by AKMSFRA
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Herman Teves, Jr., Kalai Mukawa, Theresa Karas, Jenn Turner, Jeff Huang, Dante Jovenal , Jeff Lee, Andrew Morey

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Jan 27, 2025

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 10, 2024

Dealership Rating
Employee Rating

Buying experience was smooth and easy. Customer service is TERRIBLE. Just need an update of my truck that is getting warranty/recall work done. The service manager Jeff has not called me More

by DE6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Theresa Karas , Kathryn 3 stars

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Dec 12, 2024

Honolulu GMC Cadillac responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

November 29, 2024

Dealership Rating
Employee Rating

The people are professional and nice to work with but the lack of communication and long waiting period for my car to ship is unacceptable. More

by FWTURRI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Theresa Karas , Andrew Morey

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Nov 29, 2024

Honolulu GMC Cadillac responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

November 15, 2024

Dealership Rating
Employee Rating

I always bring my GMC SIERRA DENALI here to Honolulu GMC Cadillac for all of my trucks service needs. Micah is always great going above and beyond with his customer service is second to none! I recommend Ho More

by KNDAMARAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micah Waiamau

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Nov 15, 2024

Honolulu GMC Cadillac responded

Thank you for trusting Honolulu Buick GMC Cadillac with your Sierra Denali's service needs! We're delighted to hear that Micah consistently provides top-notch customer service. We look forward to seeing you at your next visit—mahalo for the recommendation!

November 04, 2024

Dealership Rating
Employee Rating

Bought in good faith but had issues before making 3 months. Inconvenienced my time no care More

by KBALANON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Theresa Karas , Jeff Lee

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Nov 08, 2024

Honolulu GMC Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 22, 2024

Dealership Rating
Employee Rating

Terrible communication. Service department is very slow. They will tell you anything to get you to buy. More

by 7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kalai Mukawa

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Sep 26, 2024

Honolulu GMC Cadillac responded

We apologize for the poor communication and slow service you experienced. This feedback is concerning, as we strive to provide honest and efficient service at all times. We would like to address your concerns directly, so please reach out when convenient. Thank you, Justen Chilcoat - General Manager

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