Nick Lavacca
Nick Lavacca at Acura by Executive
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Nick Lavacca

Assistant Service Manager

Acura by Executive

527 Washington Ave
North Haven, CT 06473

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4.9
238 Reviews

Dealership Experience

12 yrs, 5 mos

Industry Experience

24 yrs, 4 mos

Languages Spoken

English English

4.9

238 Reviews

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238 Reviews of Nick Lavacca

June 20, 2024

Dealership Rating
Employee Rating

I recently had my oil changed at the Acura dealership, and the experience was exceptional from start to finish. The staff was professional, courteous, and efficient. As soon as I arrived, I was greeted wa More

by Niyal Patel
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 21, 2024

Acura by Executive responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 06, 2024

Dealership Rating
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Nick at Acura takes excellent care that my care is repaired to my very high standards. I appreciate all they do. More

by tculmone
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 06, 2024

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with Nick. We're glad to hear we delivered such a great experience and met your high standards!

June 05, 2024

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Employee Rating

As always, excellent service all around thank you! Very responsive, knowledgeable, and courteous as always More

by Jameson Garrick
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Recommend Dealer
Yes

Other Employees Tagged: Michael Heath

Jun 06, 2024

Acura by Executive responded

We are very happy to have provided you with such a positive experience, Jameson! We sincerely value your business and look forward to your next visit.

May 15, 2024

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The customer service is great! I just started working with Acura and I am pleased so far. They do good work. I look forward to working with them in the future. More

by Melmel1313
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Michael Heath

May 16, 2024

Acura by Executive responded

Mel, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

May 10, 2024

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The work done on the car was performed well and the vehicle looks back to normal. More

by GOGOGO10002
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, John Nguyen

May 11, 2024

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive, we look forward to having you as one of our valued customers for many more years to come!

April 10, 2024

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Nick was very professional, and communicative through the entire process-will be back for all future service needs More

by Pedro
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Recommend Dealer
Yes
Apr 11, 2024

Acura by Executive responded

Pedro, Thank you for your very kind review. Nick and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

April 08, 2024

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Employee Rating

Executive Acura is the best. Customer service is always great and dependable. Highly recommended to all! More

by ERICA.MURRAY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Nguyen

Apr 09, 2024

Acura by Executive responded

Erica, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive, we look forward to having you as one of our valued customers for many more years to come!

April 05, 2024

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They are Customer focused. They offer Superior service. They are friendly and attentive. Sales and service departments work well together More

by Northhaven1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JoAnn Gradzik

Apr 06, 2024

Acura by Executive responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 22, 2024

Dealership Rating
Employee Rating

Nick is always attentive to the service needs of Ruth-2013 Acura RDX. The professionalism under his direction and advice is top tier let alone the mechanics that work on my car. Everyone in the serv More

by Andreaandbritt
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, John Nguyen , Nick

Mar 24, 2024

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick always meets your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

February 01, 2024

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Employee Rating

Great place to do business with. Their service department is awesome. Great and honest people! More

by ttlperf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2024

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

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