Nick Koch | Page 4

I was tested very well and had no issues. Definitely coming back. I look forward to my next oil change. Happy holidays. Thanks to guy that took care of me. I forgot his name but it’s in my re Definitely coming back. I look forward to my next oil change. Happy holidays. Thanks to guy that took care of me. I forgot his name but it’s in my records lol More

by JC0591078 Verified Customer Verified Customer

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Great service! Friendly staff and kept me informed throughout the process. Nick was great. Highly recommend. Friendly staff and kept me informed throughout the process. Nick was great. Highly recommend. More

by FlaPhill Verified Customer Verified Customer

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Nick is vert responsive to the customers needs and time, that it makes leaving your car less stressful. The service was great,they fixed what was needed and kept you apprised of the situation. This is my se that it makes leaving your car less stressful. The service was great,they fixed what was needed and kept you apprised of the situation. This is my second car that I have purchased from Greenway and I would not have gotten my new car if I did not trust them. More

by TMILLS1225 Verified Customer Verified Customer

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The customer service is always phenomenal. As you enter into the dealership Miss Michelle is very inviting she had an awesome personality which makes your first impressions of the dealership a As you enter into the dealership Miss Michelle is very inviting she had an awesome personality which makes your first impressions of the dealership a great experience. More

by janeenboone1970 Verified Customer Verified Customer

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Hidden fees, service can be better, very passive aggressive customer service representatives, un professional altogether aggressive customer service representatives, un professional altogether More

by leostewart00 Verified Customer Verified Customer

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The team needs to work on managing customer expectations. Do not say a service will be completed at a time that cannot be met. My service was promised to be completed in 2 hrs and it took 4 hrs. The service Do not say a service will be completed at a time that cannot be met. My service was promised to be completed in 2 hrs and it took 4 hrs. The service wasn't even started until 3 hrs after my arrival. I don't mind the additional time, but let me know the true completion time so I can manage my day. More

by laura.licavoli Verified Customer Verified Customer

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My advisor was awesome and kept in communication with me. He kept me updated on the status of my service and made sure I was taken care of every step of the way. This dealership has always taken care of me He kept me updated on the status of my service and made sure I was taken care of every step of the way. This dealership has always taken care of me More

by jermainedbrown Verified Customer Verified Customer

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Customer focused, friendly and prompt. Greeted quickly and was kept up to date throughout the day. Greeted quickly and was kept up to date throughout the day. More

by tmmpp24 Verified Customer Verified Customer

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Took over 6 hours for a 2-3 hour appointment, no communication as to why. communication as to why. More

by Kiagreenwaysucks Verified Customer Verified Customer

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Despite the chaos that construction brings, I experienced exceptional service at Greenway Kia North. My service advisor went above and beyond to ensure all parts needing replacement were replaced and covered exceptional service at Greenway Kia North. My service advisor went above and beyond to ensure all parts needing replacement were replaced and covered within my insurance claim. The free shuttle service was also incredibly helpful when the visit spanned multiple days. I’m grateful for the care and attention that went into my car. More

by jessicaspencer Verified Customer Verified Customer

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