Nick Hawk

Service department was very helpful . Thanks My tire was flat and they were fantastic in getting me back on the road Thanks My tire was flat and they were fantastic in getting me back on the road More

by gregglasky Verified Customer Verified Customer

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I’ve already sent a review. It was not a good experience, I will try Bert Smith. It was not a good experience, I will try Bert Smith. More

by peavy Verified Customer Verified Customer

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Always professional, always courteous, and responsive to the customer. My car was trashed by tropical storm Debbie and Ferman helped through the process with the insurance company and through the replacemen the customer. My car was trashed by tropical storm Debbie and Ferman helped through the process with the insurance company and through the replacement process. Very very helpful. More

by Richard. Verified Customer Verified Customer

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Staff were pleasant, efficient and professional. Everyone is always great. They are always helpful efficient and explain what needs to be done and the cost involved. Everyone is always great. They are always helpful efficient and explain what needs to be done and the cost involved. More

by rca0 Verified Customer Verified Customer

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Too much to write. Call if you want to know. I don’t know if poor attention was because I didn’t buy there, although it was first place I called. The car I wanted was Call if you want to know. I don’t know if poor attention was because I didn’t buy there, although it was first place I called. The car I wanted was not available. More

by peavy Verified Customer Verified Customer

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Excellent service from beginning to end. They take care of you as you were their only clent. Also, thry take care of your car from all around. 360 degrees review and service They take care of you as you were their only clent. Also, thry take care of your car from all around. 360 degrees review and service More

by Artemis Verified Customer Verified Customer

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Service was quick and the people were wonderful! They even washed my car after they were done fixing it! They even washed my car after they were done fixing it! More

by mholmes0626 Verified Customer Verified Customer

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Fast service car repair for my old bmw x3 2011. I come here all the time I come here all the time More

by Philip201129 Verified Customer Verified Customer

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I left my X3 for standard service at Ferman BMW. I mentioned a problem, that the car had problems starting, and would like that to be looked at. The service staff did the "service" charged me $954 a I mentioned a problem, that the car had problems starting, and would like that to be looked at. The service staff did the "service" charged me $954 and said the car is fine despite the problems with starting. A week later, the car left me in the parking lot, refusing to start. I had to have it towed to Ferman BMW again to fix it. This time, when they looked into the problem, they found it and fixed it, costing me again $1096. A lot of wasted time, trouble, and cost of having the car towed and some extra costs with the service could have been avoided if the service staff had looked into the problem I originally mentioned. More

by K Verified Customer Verified Customer

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Very professional and thorough in explaining all the details after vehicle check. Suggested the future work that is needed and by when it should be done. details after vehicle check. Suggested the future work that is needed and by when it should be done. More

by aks4it Verified Customer Verified Customer

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