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Nick Dryden
Nick Dryden at Silko Volkswagen
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Nick Dryden

Service Advisor

Silko Volkswagen

122 Liberty St
Brockton, MA 02301

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4.8
25 Reviews
4.8

25 Reviews

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25 Reviews of Nick Dryden

November 28, 2024

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Employee Rating

I went in for a fast oil change. The service was excellent on a needed maintenance. More

by BMONOB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard

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November 23, 2024

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Service was efficient and staff professional and courteous, can’t ask for much more than that! Got an appt. that was convenient. Thank you! More

by Joads3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard

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November 23, 2024

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Service was excellent and staff professional ! !! They answered all my questions. Thank you very much. More

by IVL97
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nuno Gomes, Jeff Richard, Al Jecrois, Delos Mars-Tate

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November 14, 2024

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The service department has a homey feel. The staff is polite. One can see into the service area and follow the maintenance work to a degree. That’s comforting to me. More

by lenb027
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard

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Nov 18, 2024

Silko Volkswagen responded

We're so glad to hear that you felt comfortable and welcomed in our service department. We strive to create a friendly, transparent atmosphere, and it’s great to know that you appreciated being able to see the work being done. Our team works hard to provide a positive experience, and your feedback means a lot to us. Looking forward to seeing you at our new location in South Easton soon enough!

November 09, 2024

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I will recommend this dealership because they are very knowledgeable and professional, very clean and organized More

by EMILIO.SILVA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Clegg, Geoff Ewell, Abby Silverleib, Jeff Richard, John Medeiros, Julio Ortiz, Ray Teixeira, Kaci Blackwell, Nick Boschen

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Nov 18, 2024

Silko Volkswagen responded

Hi Emilio, Thank you so much for your wonderful feedback! We’re so happy to hear that you had a positive experience with our team and found our dealership to be knowledgeable, professional, and well-organized. Your kind words mean a lot to us, and we truly appreciate your recommendation. Thanks for choosing Silko!

November 09, 2024

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Employee Rating

Customer Service was very helpful. They answered all my questions and which I appreciated very much. More

by terrisannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard

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Nov 18, 2024

Silko Volkswagen responded

We're delighted to hear that our customer service team was able to assist you and provide the answers you were looking for. We truly appreciate your kind words, and we're always here to help with anything you need. Please don’t hesitate to reach out if you have any more questions in the future or would like to discuss anything additional —we're happy to assist! My direct contact info is joanne.moniz@silkoautogroup.com Thanks, Joanne Moniz

November 07, 2024

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Silko serviced my vehicle expertly, gave a precise estimate of the work to be done and completed that work flawlessly! More

by MONGOJERY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard

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Nov 18, 2024

Silko Volkswagen responded

Thank you for the wonderful feedback! We're so glad to hear that your vehicle was serviced expertly and that we were able to provide an accurate estimate and flawless work. Our team takes pride in delivering quality service, and it’s great to know we met your expectations. We appreciate your loyalty!

November 05, 2024

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Although I didn’t buy anything or have my car fixed at Silco, I met the nicest guy in the world with the service manager Nick. He is a complete positive figure in your organization. Looking forward to dea More

by BRIANSCALLAHAN26
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Workmanship
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Recommend Dealer
Yes
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Nov 18, 2024

Silko Volkswagen responded

Hi Brian, We're so glad to hear that Nick made such a positive impression—he’s truly an asset to our team. We appreciate your kind words and look forward to the opportunity to work with you in the future, whether it’s for service or a new vehicle. Thanks again, and we’ll be here whenever you’re ready!

November 01, 2024

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Employee Rating

Great staff at all levels. Can’t wait to be serviced at the new Silko VW home. More

by Ap32144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Clegg, Geoff Ewell, Abby Silverleib, Jeff Richard, John Medeiros, Julio Ortiz, Ray Teixeira, Kaci Blackwell

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Nov 18, 2024

Silko Volkswagen responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our team. We’re also excited for you to experience our new Silko VW home—it’s designed with your comfort and convenience in mind! We look forward to seeing you there and continuing to provide top-notch service. We appreciate you!

October 31, 2024

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Employee Rating

Service was very good and felt I was kept up to date on status of service / repairs. More

by DONHIGGINS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard

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Nov 18, 2024

Silko Volkswagen responded

Hi Don, Thank you for taking the time to share your experience with us! We're so glad to hear that you felt well-informed and satisfied with the service and updates throughout your repair process. Providing transparent and reliable service is always our goal, and we’re happy we could meet your expectations. If you have anything additional to share, please email me directly at joanne.moniz@silkoautogroup.com. Thanks, Joanne Moniz

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