Nick Capparelli

Daniel Stangl at BMW of West Chester is very knowledgeable of the BMW lineup and great to work with on the financial arrangements. knowledgeable of the BMW lineup and great to work with on the financial arrangements. More

by MARKWALKER.PA Verified Customer Verified Customer

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Ian was friendly, thorough and incredibly helpful during the entire sales process. His follow up after delivery was amazing! the entire sales process. His follow up after delivery was amazing! More

by edlamm Verified Customer Verified Customer

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Jay Miller is a pleasure to deal with The dealership has always don a great job with service has always don a great job with service More

by ARTHURSTRASSLER Verified Customer Verified Customer

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I have been a loyal customer of West Chester BMW (and formerly Otto’s BMW) for years, having purchased approximately seven vehicles from them. My recent experience with Robert Madden, now my second deal formerly Otto’s BMW) for years, having purchased approximately seven vehicles from them. My recent experience with Robert Madden, now my second deal with him, has been exceptional. Robert is not only incredibly knowledgeable but also patient throughout the entire process. He truly makes the car-buying experience stress-free and enjoyable. I look forward to working with him again when I purchase another vehicle after the new year. I highly recommend Robert Madden and West Chester BMW for anyone looking for a top-tier car-buying experience. More

by jackkelly Verified Customer Verified Customer

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Do not recall encountering Wilmer during the purchase process. I do recall meeting Jayson Kirk. I would give Jayson five stars. This is my second X3 purchase experience at Ottos BWM (West Chester BMW). S process. I do recall meeting Jayson Kirk. I would give Jayson five stars. This is my second X3 purchase experience at Ottos BWM (West Chester BMW). Staff is always professional and a pleasure to work with. More

by buildersteve Verified Customer Verified Customer

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We have purchased a lot of cars over the years and I have to say Scott was the best salesmen we have ever had. He made the experience enjoyable and never pushy. He is loyal to his brand and exceed our expect to say Scott was the best salesmen we have ever had. He made the experience enjoyable and never pushy. He is loyal to his brand and exceed our expectations. His communication was spot on and made us feel at home and that he is there for anything we need. We will differently see Scott again for future purchases. Also West Chester BMW had great all around customer service, everyone was very helpful. First class service!! More

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Dan made the whole process of ordering, waiting, and picking up my new X5 an easy process. This is the 4th BMW I have purschased here and would not hesitate to purchase again. picking up my new X5 an easy process. This is the 4th BMW I have purschased here and would not hesitate to purchase again. More

by KATHYWEAVER1 Verified Customer Verified Customer

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The purchasing experience was smooth and stress free. Justice listened to what I was looking for in a car and helped me build the best one. Justice listened to what I was looking for in a car and helped me build the best one. More

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Everyone was so welcoming and smiles Scott was Great and I would recommend him all the time I would recommend him all the time More

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Scott was so easy and fun to deal with. His communication with me regarding this purchase was above and beyond. I am so happy he was available when I started the building and buying proce His communication with me regarding this purchase was above and beyond. I am so happy he was available when I started the building and buying process. More

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