Nick Capparelli

Ian is simply the best. He is knowledgeable, professional and a pleasure to work with. He is knowledgeable, professional and a pleasure to work with. More

by susantrodriguez3480 Verified Customer Verified Customer

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Excellent dealership. Friendly staff. Streamlined and efficient process.Overall the best car shopping experience yet. Friendly staff. Streamlined and efficient process.Overall the best car shopping experience yet. More

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Very responsive and knowledgeable about the model. worked hard to locate the model that I asked dor worked hard to locate the model that I asked dor More

by MADEPHER Verified Customer Verified Customer

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Lauren was a please to work with. I love Mr new BMW. Everything was perfect. I love Mr new BMW. Everything was perfect. More

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By the time I left this dealership, I felt a huge weight off my shoulders. Huge shout out to Anthony Vitelli for assisting me with my situation! From the moment I walked in, Anthony greeted me with a warm s off my shoulders. Huge shout out to Anthony Vitelli for assisting me with my situation! From the moment I walked in, Anthony greeted me with a warm smile. He was so patient in understanding my many questions. Car buying can leave you scatter brained, but with Anthony I left head strong! Very knowledgeable. Big thanks also to Nick Caperelli, Business Manager, for being so detail oriented. Thank you all. I look forward to working with you two in the future! More

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Very pleased with the service and courtesy of the dealership. Kyle was straight forward and honest. I am extremely pleased with my BMW. dealership. Kyle was straight forward and honest. I am extremely pleased with my BMW. More

by drdemarcodc Verified Customer Verified Customer

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Scott Gately was amazing! He was very warm and welcoming and immediately made us feel like part of the family. We felt like we got a fair deal too. He was very thorough and e He was very warm and welcoming and immediately made us feel like part of the family. We felt like we got a fair deal too. He was very thorough and efficient and kept us updated throughout the process. He went above and beyond. We have purchased many cars over the years this was by far the BEST experience we have ever had!! We previously worked with another local BMW dealer and weren’t happy with the sales/service any longer. This is our new BMW dealer! I have already referred him to a few people because I know they will be as happy as we are. He is a gem!! More

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Scott truly provided the absolute best buying experience that I’ve ever had. His professionalism, friendly personality and honest approach made us very comfortable. Scott did an excellent job flawlessly coo that I’ve ever had. His professionalism, friendly personality and honest approach made us very comfortable. Scott did an excellent job flawlessly coordinating the entire process in an extremely efficient timeframe. I myself will return to Scott and recommend my friends and family do the same. The dealership itself looks incredible after the building addition and with Scott’s hard work he certainly has earned our business. Scott is a great example of excellence and obviously sets the bar very high. I am very happy to be in the West Chester family. More

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Lauren are sales associate was great! She walked us through everything and the process was smooth and hassle free. She walked us through everything and the process was smooth and hassle free. More

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I am a current BMW customer, and my vehicle was totalled in an accident. I looked at BMW Ft Washington, Devon, Main Line and competitiors like Infiniti, Lexus, and Genesis. The service i received from Scott in an accident. I looked at BMW Ft Washington, Devon, Main Line and competitiors like Infiniti, Lexus, and Genesis. The service i received from Scott was amazing. I called into the sales department and was lucky enough to speak to Scott. He quickly responded to my inquiries about a CPO X1 and followed up with a text & email with his contact information. An appointment to test drive the vehicle was setup promptly and when my husband found a competitor with a competitive price, Scott was able to adapt and win us as customers. We got to the BMW West Chester office, the car was warmed up and ready to be driven. When we choose the final vehichle it had been prepared for immediate sale. Scott exemplified a level of customer service we have NEVER received before. We have been clients of Mercedes, BMW, Volvo and Lexus and Scott is personable and friendly. We will recommend him and BMW West Chester to our colleagues, friends and family. The showroom, finance director and tech support also added to our positive experience. I am having fun driving my Utah Orange Metallic X1! More

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