Nick Buhr

Being put on hold wait time more than 10 minutes. This store regularly schedules appointments for repair service that they don’t have the parts for and routinely requires a reschedule This is an in This store regularly schedules appointments for repair service that they don’t have the parts for and routinely requires a reschedule This is an inconvenience to the customer who has scheduled time off work to bring the car in. It’s a lot of runaround and excuses. If it wasn’t for the recalls I would never go to this dealership. They are inept, incompetent and very disorganized! More

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This was my first visit with Todd and he listened closely to my requests and provided me with great service. The only negative thing I could say was that my windshield washer fluid wasn’t topped off! to my requests and provided me with great service. The only negative thing I could say was that my windshield washer fluid wasn’t topped off! More

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Todd Ballard was excellent. There is some confusion between Napletons Auto Park and Napleton Toyota. They are located at the same place; I had scheduled my appointment over t There is some confusion between Napletons Auto Park and Napleton Toyota. They are located at the same place; I had scheduled my appointment over the phone, calling the wrong one. The phone operator was not very good. In the end Todd did sn excellent job. More

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Fast and friendly service Good customer service give the right time for service and delivered with smile the right time for service and delivered with smile More

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The high cost of labor inflicted on me for recent service on my Camry keeps me from giving a five-star rating. Great relations with Roger Viti and other service staff; treated me very well. on my Camry keeps me from giving a five-star rating. Great relations with Roger Viti and other service staff; treated me very well. More

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