Todd Ballard

I've used this dealership multiple times for service and they are always courteous and professional. Very thorough and fix things right. they are always courteous and professional. Very thorough and fix things right. More

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The service was excellent! Todd explained everything to me and I was very pleased with the result! Todd explained everything to me and I was very pleased with the result! More

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Easy to work with, kept me informed and answered all my questions. Highly recommended service. questions. Highly recommended service. More

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I am impressed with the quality of the service I get for my Toyota RAV4. The staff is pleasant and helpful. my Toyota RAV4. The staff is pleasant and helpful. More

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Excellent service department. Todd was excellent. Very upfront about waiting times. Vehicle was done timely. Todd was excellent. Very upfront about waiting times. Vehicle was done timely. More

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Todd gave outstanding customer service in the service department, via info, estimates, and time updates. department, via info, estimates, and time updates. More

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It has been the fifth year since I'm doing business with them and I really enjoy it. them and I really enjoy it. More

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Pleastsant people and clean facilities Helpful when I asked why your website didn't recognize me. I was on the wrong website asked why your website didn't recognize me. I was on the wrong website More

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My name is Bill. I recently had my 2019 Toyota Highlander serviced at Napleton’s Toyota in Urbana. I was impressed with the friendly and efficient service. Todd Ba I recently had my 2019 Toyota Highlander serviced at Napleton’s Toyota in Urbana. I was impressed with the friendly and efficient service. Todd Ballard was my service adviser. More

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Excellent service and pleased with service. Definitely we will share it with friends and family Definitely we will share it with friends and family More

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