Nick Barron | Page 28

2019 Dodge Ram Rebel I’ve been by trucks here for a very long time. In March of this year I purchased a new truck. After the first few days of ownership I had to come back I’ve been by trucks here for a very long time. In March of this year I purchased a new truck. After the first few days of ownership I had to come back because the apple car play and radio was not working. They said was a issue with the software and were going to order a new radio. After two weeks went by I called and the advisor said to come in as the radio arrived. I went as requested. As I’m talking to him, he realizes that they ordered the wrong radio for my truck. From there they were going to order a second. After almost a month going by the radio that sill has not been replaced is now causing the heated seats to come on, on their own when it’s 95 degrees, to the point of not turning off, burning my legs and behind. A towel helped out a lot. Next the air conditioning worked only when it wanted to and thirdly the odometer is jumping mileage. Meaning I drive twenty miles and it jumped up 500 miles. Finally the advisors answers my call(s) and says to take pics of the odometer, which I do showing one day at 500 miles and the next at 1500 miles. At this point they not my advisor says to bring it in. I get there and the second radio is still wrong and they issue me a Jeep Wrangler to drive while my truck is there. Now it’s been another two weeks without my truck. While the wrangler is nice and all it’s not my truck. I’m in the landscape industry and not having my truck is very troublesome. I’ve had to rent a truck to the current amount of $600.00. I hope to get my “fixed” truck back before much longer. Reimbursement for a rental truck or a new truck without issues. Phillip More

by pjhexec Verified Customer Verified Customer

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Excellent service! Had a great experience! Very knowledgeable and excellent service. They went out of their way to help me find the perfect car. Would definitely go back Had a great experience! Very knowledgeable and excellent service. They went out of their way to help me find the perfect car. Would definitely go back. More

by Tfp Verified Customer Verified Customer

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Very freindly, easy to work with, and completly stress free. Very friendly with no pressure. Great customer service. Got the Jeep I wanted, handled the trade of my 2 other cars with out a problem. Top notch buyi Very friendly with no pressure. Great customer service. Got the Jeep I wanted, handled the trade of my 2 other cars with out a problem. Top notch buying experience! Would recommend to anyone! More

by Jason Verified Customer Verified Customer

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Multiple dealings with Palmer Dodge Jody & Nick @ Palmer Dodge are the best in the Business, They Go out of their way to make deals happen and keep customers happy ! Great Service Thank Jody & Nick @ Palmer Dodge are the best in the Business, They Go out of their way to make deals happen and keep customers happy ! Great Service Thank you More

by PIERCE517 Verified Customer Verified Customer

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FAMILY GREAT PEOPLE TO WORK ,,THIS IS MY SECOND HOME AND JODY CRUCE AND MR PALMER GREAT PERSON....SERVICE DAVID KELLER THEY ARE ALL GREAT TEAM TO WORK.. GREAT PEOPLE TO WORK ,,THIS IS MY SECOND HOME AND JODY CRUCE AND MR PALMER GREAT PERSON....SERVICE DAVID KELLER THEY ARE ALL GREAT TEAM TO WORK.. More

by hiram0 Verified Customer Verified Customer

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Tracy's Review Making a purchase this big often makes me anxious. The process here was relatively easy. The staff was friendly and helpful. The inventory was amazing Making a purchase this big often makes me anxious. The process here was relatively easy. The staff was friendly and helpful. The inventory was amazing. More

by TRACYREN Verified Customer Verified Customer

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2019 Jeep Grand Cherokee Our experience was a good one Brandon Miller was our sale person and he answered all our questions and made our visit as pleasant as could be Over Our experience was a good one Brandon Miller was our sale person and he answered all our questions and made our visit as pleasant as could be Overall impressed with dealership and Brandon More

by RQBLACK Verified Customer Verified Customer

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Good, almost perfect I appreciate DJ and Thomas. They worked hard for me and got me a very decent deal. The only reason I bought from Palmer was due to my dealings with I appreciate DJ and Thomas. They worked hard for me and got me a very decent deal. The only reason I bought from Palmer was due to my dealings with DJ and Winston in Service. I did not like the way you get a car from another dealer, it cost me some money and that is not right. Why don't you start something like an NFL Draft system. You get a car from dealer X and you owe him a "pick" (a car) to be delivered at another time. It seems like a simple system. Yes there may be a small charge but certainly not one so big it affects the price of the car. In searching at other dealers they were getting a car for around $400 from out of state. Sounds logical. DJ is the best and a pleasure to work with. Thanks also to Nick and his staff. More

by DICK7 Verified Customer Verified Customer

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Easy deal .. nice ppl Really great staff worked with me to have a framework for the sale over the phone so I spent less time sitting around a showroom. Great Experience ove Really great staff worked with me to have a framework for the sale over the phone so I spent less time sitting around a showroom. Great Experience overall. More

by SSHLOSSMAN67 Verified Customer Verified Customer

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Old school dealership It’s everything you hate about car sales, poor response, once you get there the guy you talked to is nowhere to be found. Then you have 5 other sales It’s everything you hate about car sales, poor response, once you get there the guy you talked to is nowhere to be found. Then you have 5 other sales guys fight over you. Old school sales tactics, finally we got to a number, my rep Jim takes it to his boss they say no, he is all pissed and rips up the paperwork. We are like what just happened... We leave, his boss calls and says we can give you a number way above what Jim agreed to...we think about it, call back, can’t reach anyone. Finally we get Nick on the phone he agrees to prices very close to what we want. We drive to the dealer and guess what they sold the car.... Not their fault we did not get the car but man getting there was a nightmare....worst part is once we got there and they told us it was sold it wa almost like they were happy..(told you so kind of thing) Go up to Cumming to the dealership there. More

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