Nicholas Philips

The body shop didn’t complete the work requested. The reason I didn’t ask to finish is because they already had the car two days longer than scheduled. There was no communication between the parts de The reason I didn’t ask to finish is because they already had the car two days longer than scheduled. There was no communication between the parts department and the body shop. I had to bring the parts over from parts department to the shop. On an unrelated transaction with the parts department I called to order a part for my f250 they said it was in stock I asked if they would put in will call for next day, no problem. I drove over from Dallas to pick it up and the gal at the desk said that part will need to be ordered and it would be in the next day. Another trip back and forth. O boy 😳 More

by 74lillam Verified Customer Verified Customer

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I have always trusted the service department and have appreciated the honesty Mel has given and the promptness of the service team. appreciated the honesty Mel has given and the promptness of the service team. More

by RKMERRILL1981 Verified Customer Verified Customer

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I sent my truck to you guys on Saturday. You got right on it and I got it back on that next Tuesday. Nice turn. You got right on it and I got it back on that next Tuesday. Nice turn. More

by bobsterwatson Verified Customer Verified Customer

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Many years ago, as a young single woman, I purchased a new car from a very established dealership in another state. I had so many problems with them, with getting legitimate warranty work done, I was not new car from a very established dealership in another state. I had so many problems with them, with getting legitimate warranty work done, I was not expecting much the first time we purchased with Skyline. We bought a new F250 in late 2018, and just a few months ago a new F350. I have had nothing but EXCELLENT after-purchase service at Skyline from almost everyone (nothing is 100% 100% of the time) with whom I have interacted! I will always give them my business in the future. Way to go, Skyline! I proudly bear your name on my license plate frame. A special thanks to Don in Sales who has made purchasing 2 trucks with all my customization requests so easy, Jeff in Finance (who handled transferring our vehicle warranty to a private purchaser), Nicholas in parts who has gone out of his way to get me what I wanted, Jon in Service who absolutely knocked himself out to find and silence a noise in my 2019 which no one else could, Josh in the body shop who did a little extra for me while applying a trim piece, and so many more, some whose names I did not know and some whose names (forgive me) I cannot recall at the moment. More

by JEMCKENNEY Verified Customer Verified Customer

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Great service and excellent finance department! Thank you Kelley Jones for the best experience and customer service. Thank you Kelley Jones for the best experience and customer service. More

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I was pleased. They were able to get the truck in soon, to reflash the computer. A friend introduced me to Ed in the Parts Department and after speaking to him, They were able to get the truck in soon, to reflash the computer. A friend introduced me to Ed in the Parts Department and after speaking to him, I overcame my reluctance to take the truck to a dealer. that was due to my prior experience having been auto parts department manager for several years. He and the service folks were very helpful and I won’t hesitate to bring the truck back there, should it need dealership service again. Thanks to all! More

by Dtrm00 Verified Customer Verified Customer

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Excellent customer service and knowledgeable staff. Fast and complete service department. Will return in the future! Fast and complete service department. Will return in the future! More

by vbrite Verified Customer Verified Customer

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Mel as a service writer is always very pleasant to deal with. Having Courtney drop by to pick up and then deliver our car really makes service so easy for us! Really enjoy the pickup and delivery feature y with. Having Courtney drop by to pick up and then deliver our car really makes service so easy for us! Really enjoy the pickup and delivery feature you are now offering! More

by cam & Annmarie Verified Customer Verified Customer

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I love my new Truck. Have bought all my vehicles there and always has been great. Have bought all my vehicles there and always has been great. More

by jsdonofrio Verified Customer Verified Customer

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Great Service always done fast and efficiently. I highly recommend bringing your car here. Thank you I highly recommend bringing your car here. Thank you More

by JENNY19 Verified Customer Verified Customer

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