Nicholas Franks
Nicholas Franks at Boucher Hyundai of Waukesha
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Nicholas Franks

Sales Manager

Boucher Hyundai of Waukesha

1583 East Moreland Boulevard
Waukesha, WI 53186

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3.9
8 Reviews
3.9

8 Reviews

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8 Reviews of Nicholas Franks

February 14, 2024

Dealership Rating
Employee Rating

My experience was overall a decent one I went into this location and asked them to bring up a vehicle from another location and they did More

by EHEBBE2001
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Boucher

Feb 15, 2024

Boucher Hyundai of Waukesha responded

Hi, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

February 11, 2024

Dealership Rating
Employee Rating

Xxx Very nice building. Lots of cars to choose from. Service area looked very efficient. More

by 1BKELLY
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Boucher

Feb 15, 2024

Boucher Hyundai of Waukesha responded

Hi, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!

January 29, 2024

Dealership Rating
Employee Rating

Excellent from start to finish. Matt was very good to work with, and Chris and the finance department were very good as well. I don't normally enjoy the car buying process, but the More

by CARL.WILLIAMS.WIN
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Boucher

Jan 30, 2024

Boucher Hyundai of Waukesha responded

Hi Carl, thanks for highlighting some of our staff who helped make this such a great experience! Until the next time we meet, take care!

November 14, 2023

Dealership Rating
Employee Rating

Accommodating, helpful, and respectful of buyer search and purchase explorations. Management, sales, and finance team were phenomenal. Our 3rd purchase there. More

by ABBY_FORESTER
Recommend Dealer
Yes

Other Employees Tagged: Dade Moehlenpah, J.R. Rauth

Nov 22, 2023

Boucher Hyundai of Waukesha responded

Hello there, we're happy to hear you had such a positive experience with our team! We appreciate your loyalty to our dealership and look forward to seeing you next time!

October 25, 2023

Dealership Rating
Employee Rating

Wonderful customer service from both Nick Boucher and Himmy Pathak! They made my first ever car purchase a very easy and smooth process. More

by mgm444
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Himmy Pathak

Oct 26, 2023

Boucher Hyundai of Waukesha responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

October 09, 2023

Dealership Rating
Employee Rating

I had an amazing experience at this dealership. Himmy Pathak did a great job of selling me a car. He really took the time to go over how the car operated. He was patient, courteous and polite. More

by Connor Andersen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Himmy Pathak , Mike Chapa

Nov 03, 2023

Boucher Hyundai of Waukesha responded

Hi Connor, we're so glad you enjoyed working with Himmy! We will be sure to share your kind words with him! We're looking forward to your next visit with us!

July 29, 2023

Dealership Rating
Employee Rating

I was paying my car in full with a check. . and they treated me like unfairly and as if it was a fraud situation.. made me feel uncomfortable More

by YOUNGD2234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 03, 2023

Boucher Hyundai of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sales: Chris Baker, General Manager 262-522-1000 Service: Rick Day, Service Manager 262-522-1000

July 25, 2023

Dealership Rating
Employee Rating

Drove over 4 hours to get to the dealership, starting the process the day before to help speed up the process. I was at the dealership for over 5 hours, a lot of which was waiting for finance though they alr More

by HENRY.BRYANNA32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dominic Rauth , J.R. Rauth

Jul 29, 2023

Boucher Hyundai of Waukesha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry things didn't go as planned and would love the opportunity to touch base with you and address your concerns. Chris Baker, General Manager 262-522-1000

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