Nichita Gutu

I visited this dealership 3-times over the course of 2-weeks and each visit exceeded my expectations. On my first visit to conduct research on a M2 or M240i Xdrive, I went on a Saturday and the place wa 2-weeks and each visit exceeded my expectations. On my first visit to conduct research on a M2 or M240i Xdrive, I went on a Saturday and the place was jam packed! However, not wanting to be a bother and more so wanting to take notes and research both vehicles, I parked and went over to the lot to begin. After being greeted and explaining my goal for the day, I spent nearly 35-minues in solitude; left alone to take photos, sit inside the vehicle, and take my time without the worry of feeling compelled or bothered. On my second visit, my wife and I went on a Friday around 3pm. After walking into the sales department, a young salesman named Nichita Gutu (pronounced nee-kee-ta) asked if we had been helped and immediately made us his priority. We explained that we were POSSIBLY in the market in the next 2-3 weeks, testing out various models from different automakers (Lexus, Audi, BMW) to see which feels best for us. Without hesitation or pause, Nichita understood our expectations and asked which vehicles we wanted to view or test drive. Over the course of 60-mins, my wife and I test drove a 2025 BMW X4 and M240i Xdrive without the salesman, eliminating the feeling of being watched or pressured. Afterwards, Nichita sat down with us and explained all promotions and discounts (in writing) currently on going for BMW; all without any mention/request to run credit or having a sense of urgency to buy a vehicle. A few days afterwards, I requested from Nichita the following data points for a potential lease: capitalized cost, residual value, money factor, does BMW offer closed or open leases, any dealer or miscellaneous fees, and a final purchase sheet. Within the span of 30-minutes, Nichita provided all details without reservation. On our final visit, I came to the decision to potentially lease the 2024 M240i Xdrive and trade in my 2018 Golf R (stock). However, this was all dependent on what they would offer for my trade-in as well as what discounts could be applied. The dealership matched all offers for my trade-in and even added some more discounts (year-end and military) towards a new vehicle to which I decided to purchase the M240i Xdrive. Over the next 2-hours, Nichita provided all details and numbers from the finance office and was completely transparent. Understanding this is a business and most customers would feel weary or cautious, Nichita is the epitome of professionalism, class, attention to detail, and most importantly respect. I rarely leave Google reviews (though I should probably be better at that as I use them to pre-judge a place!), I felt the need to highlight the unparalleled skill and superb service Nichita provided throughout the entire process. Pending what the wife’s next vehicle of choice is, should she want a BMW we will EXCLUSIVLEY work with Nichita from BMW of Alexandria in the near future. For those wanting to visit this dealership, I hope this extended review helps in any way possible! Respectfully, TC More

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Bought BMW 5 series. Sales guy was good but finance manager was rude when I decline the services. No communication. They didn't gave manuals. Behavior was so rude. One Sales guy was good but finance manager was rude when I decline the services. No communication. They didn't gave manuals. Behavior was so rude. One of the manager told me it's used car so we are not responsible., I bought certified from them. No After sale. Service and respect..if you bought from them they don't know you. More

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excellent all the way around. Gutu excellent individual. will do business with him again. thank you for your help Gutu excellent individual. will do business with him again. thank you for your help More

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Amazing! We found the car we wanted at a reasonable price and were in and out in about 1 hour total We found the car we wanted at a reasonable price and were in and out in about 1 hour total More

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Thank you, Nicky, for a tremendous used car buying experience. From our initial conversation to the close of the transaction your willingness and ability to answer our questions was so helpful. Pleas experience. From our initial conversation to the close of the transaction your willingness and ability to answer our questions was so helpful. Please also thank BMW Genius Aida for help with all the tech. The entire team was a pleasure to work with. More

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The showroom is uptodate. The salesman Nikki was very knowledgeable and explained all the options to us. The salesman Nikki was very knowledgeable and explained all the options to us. More

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Excellent service, the best dealership I have ever experienced! Would not hesitate to recommend them. experienced! Would not hesitate to recommend them. More

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Quick, convenient and professional services throughout every step in the process. Would purchase another vehicle from them without hesitation. every step in the process. Would purchase another vehicle from them without hesitation. More

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Good customer service and the experience was very seamless. I had no problems at all. seamless. I had no problems at all. More

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Especially appreciate the attention to detail and flawless execution of securing new vehicle. They are by far the best BMW dealership in our region. flawless execution of securing new vehicle. They are by far the best BMW dealership in our region. More

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