Neyma Cuello

Neyma is the best service advisor at hollywood chrysler jeep. Go see her for service jeep. Go see her for service More

by rsss396 Verified Customer Verified Customer

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Service at the dealership is great, always have a great experience. For basic services is excellent experience. For basic services is excellent More

by KARINSANDQUIST Verified Customer Verified Customer

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This place is first class always looking after the customer appreciate the years of great service customer appreciate the years of great service More

by Pete Verified Customer Verified Customer

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Horrendous, you need 3 days to tell me that my gas cap was not tightened. was not tightened. More

by OPALALEWIS Verified Customer Verified Customer

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All my questions and concerns were answered and was given a thorough review of the diagnostics performed to my Jeep after the service. I was appreciative that my service tech came by and discussed personally a thorough review of the diagnostics performed to my Jeep after the service. I was appreciative that my service tech came by and discussed personally what my next visit needs would be. As a long time customer those little things mean alot. More

by lastcallmax Verified Customer Verified Customer

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The service was good and they were done with the car in a reasonable amount of time reasonable amount of time More

by blackcherree75 Verified Customer Verified Customer

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Neyma does not answer her phone . Communication issues. I called many times . When I went to pick up the car. It was not ready ! Communication issues. I called many times . When I went to pick up the car. It was not ready ! More

by amiyara Verified Customer Verified Customer

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I was very disappointed with the service, or should I say lack of service, I received. My vehicle was there for over 5 weeks and I could never get any help. It was like pulling teeth to get someone to even p lack of service, I received. My vehicle was there for over 5 weeks and I could never get any help. It was like pulling teeth to get someone to even pick up the phone. I talked to someone on the chat box on their website and was promised that a manager would call me, but never did. I spoke with a gentleman on the phone who promised a call back and never received. All in all very unsatisfactory. More

by Peachy Verified Customer Verified Customer

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I Arranged a date for my Factory repair service. Arrived at the date and time. I waited an hour and a half to be told. There was a 50-50 chance of my vehicle being fixed that they did not have a mec Arrived at the date and time. I waited an hour and a half to be told. There was a 50-50 chance of my vehicle being fixed that they did not have a mechanic that could do the job and if another Mechanic did it there would be no guarantees. When I set an appointment, I expect someone to be there to fix my vehicle not be told it’s an appointment just to drop off my vehicle. I believe this is very unprofessional and this policy needs to be changed More

by paul64lyons Verified Customer Verified Customer

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Neyma took care of all the issues with my jeep in a very timely manner. timely manner. More

by shuneyb Verified Customer Verified Customer

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