Nermi Santos
Nermi Santos at Herb Chambers Honda
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Nermi Santos

Finance Manager

Herb Chambers Honda

720 Morrissey Blvd
Boston, MA 02122

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4.9
65 Reviews

Specialties & Trainings

Honda Certified

4.9

65 Reviews

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65 Reviews of Nermi Santos

March 06, 2025

Dealership Rating
Employee Rating

They didn’t pressure me into buying and were very patient with all of my questions. More

by TBrown
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tom Pasquarella , Tao

February 05, 2025

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Keith is an excellent rep for Honda, knowledgable professional and friendly.my sister and I are repeat Honda customers because of the time and consideration takes with our vehicle needs., I highly re More

by Efay0092
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Feb 06, 2025

Herb Chambers Honda responded

Thank you for the glowing review! We're delighted to hear that Keith has consistently provided knowledgeable and friendly service at Herb Chambers Honda In Boston. We appreciate your recommendation and look forward to serving you again in the future!

February 03, 2025

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I had an excellent experience at Herb Chambers. Not only was I offered cofee, hot chocolate and water, but the professional experience with Makayla was excellent. She has excellent customer service More

by oneidaperez2003
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Feb 03, 2025

Herb Chambers Honda responded

We're delighted to hear about your excellent experience with Makayla and the team at Herb Chambers Honda In Boston! It's great to know that you felt well taken care of, from refreshments to customer service. Thank you for sharing such positive feedback, and we look forward to serving you again in the future!

January 23, 2025

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SEAN WAS THE BEST! !! He was very nice and professional, and he explained everything that was going on in great detail.He also helped me get my service done quickly so t More

by Mchantilou
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 26, 2025

Herb Chambers Honda responded

Hi M. Chantilou! We're delighted that Sean and the Herb Chambers Honda In Boston team provided such a professional and accommodating experience. It's great to know you could get your service done quickly! Thanks for sharing this feedback with us!

December 05, 2024

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She is nice and she doesn’t push you to buy, I feel no pressure.good experience overall. More

by Yaung
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Recommend Dealer
Yes

Other Employees Tagged: Mary Lopez

Dec 06, 2024

Herb Chambers Honda responded

This is great to hear! Thank you for visiting us, Yaung! - Herb Chambers Honda In Boston

November 24, 2024

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Sofía me saludó cuando entré a Herb Chambers Honda. Aprecié que respondiera todas mis preguntas, me llevara a dar una vuelta en el auto que me interesaba, pudiera negociar el precio del auto que entreg More

by rla1
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sofia Cabrera

Nov 25, 2024

Herb Chambers Honda responded

¡Gracias por compartir tu experiencia en Herb Chambers Honda In Boston! Nos alegra saber que Sofía y Nermi hicieron un trabajo excepcional ayudándote con la compra de tu nuevo auto. Apreciamos tus recomendaciones y esperamos verte nuevamente en el futuro.

November 10, 2024

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Employee Rating

Michelle was great and made the process of leasing a new vehicle an enjoyable one! More

by sccrdde5
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Michelle

Nov 11, 2024

Herb Chambers Honda responded

We're happy to hear it! Thank you for coming to Herb Chambers Honda In Boston!

Nov 11, 2024

Herb Chambers Honda responded

We're happy to hear it! Thank you for coming to Herb Chambers Honda In Boston!

November 02, 2024

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John was excellent. He walked me through the need to know features of my new car. I asked a ton of questions and he was patient and friendly. Way to go. I will refer my More

by nguyenkn888@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfredo Dalence , Jhonn Polanco

Nov 04, 2024

Herb Chambers Honda responded

Thank you for sharing your experience with John at Herb Chambers Honda In Boston! We're delighted to hear he provided excellent service and answered all your questions. We appreciate the referrals and look forward to assisting your family and friends in the future!

October 28, 2024

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Employee Rating

Myles and Michelle are a great team I had reached out to Myles in a bit of a crisis because my car had crashed out on me. He got me an appointment as soon as possible on the day of I met with Michelle. Mich More

by Dcop3land1185
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michelle, Myles

Oct 28, 2024

Herb Chambers Honda responded

Thank you for sharing your experience with us! We're delighted to hear that Myles and Michelle provided excellent service during a challenging time at Herb Chambers Honda In Boston. It's great to know they helped find the perfect option within your budget, and we're thrilled we could make your birthday extra special too!

October 19, 2024

Dealership Rating
Employee Rating

My sales Representative Keith is always giving me the best customer service, best advice and always considerate to my needs and expectations. Finance Manager Nermi was great to work with and very und More

by kimberlyj1586
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Banks-Obanor

Oct 19, 2024

Herb Chambers Honda responded

Hi Kimberly, we're delighted to hear that Keith and Nermi provided you with exceptional service at Herb Chambers Honda In Boston. Thank you for your loyalty, and we look forward to serving you again in the future! Enjoy your new ride!

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