Nellie Gonzalez
Nellie Gonzalez at Westside Lexus

Nellie Gonzalez | Page 7

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
71 Reviews
4.9

71 Reviews

Write a Review

Dealership Experience

4 yrs, 11 mos

Languages Spoken

Spanish Spanish

71 Reviews of Nellie Gonzalez

July 27, 2022

Dealership Rating
Employee Rating

After reaching out to Westside Lexus I spoke to Nellie Gonzales, she was a true professional, she quickly sent me spec’s on car’s I was interested in. She was helpful and knowledgeable, which is why I ch More

by ACTupper
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Gallagher , Nam Pham

Jul 27, 2022

Westside Lexus responded

We are proud to hear our team's immaculate customer service was the deciding factor in your recent purchasing experience. We will be sure to pass along your kudos. Thank you for the 5-stars, and have a lovely day! –Westside Lexus

July 01, 2022

Dealership Rating
Employee Rating

Honest, professional, and helpful sales team (Nellie). The finance department (Nam) had everything ready and made closing a nice and easy experience. All of my family have purchased their Lexus vehicles More

by Carl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nam Pham

Jul 05, 2022

Westside Lexus responded

Hi Carl - Seeing words like honest and professional makes our day! Thank you for sharing your thoughtful review for Nellie, Nam, and the Westside Lexus team. We are so lucky to have you as a customer and hope you have fun in your new ride. Congratulations!

June 22, 2022

Dealership Rating
Employee Rating

Very nice and professional staff. Never disappointed, whether I'm there for maintenance services or new purchase. This is our 4th lexus from Westside, even though sterling McCall is m More

by thaobuin
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau, Joey Broussard , Andrew Tran

Jun 23, 2022

Westside Lexus responded

We really appreciate your continued business! Thank you for choosing Westside Lexus and for sharing your feedback. We wish you safe and happy miles in your new vehicle!

June 11, 2022

Dealership Rating
Employee Rating

Always receives excellent customer service. Was approached by the sales manager with a smile, very personable just like his team. More

by Melissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann, Joey Broussard

Jun 13, 2022

Westside Lexus responded

Melissa, thank you for the great review! We are thrilled to hear that you had a successful experience working with the Westside Lexus team. Drive safely, and we hope to see you back!

April 08, 2022

Dealership Rating

I made an error on the amount of the check which wasn’t found until over a week later. I had to return to the dealership to correct it. However, the finance man did offer to come to my house to remedy the More

by onealpatricia
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Nam Pham

April 01, 2022

Dealership Rating
Employee Rating

The app set up not easy. Have to change software For good to everyone to do it More

by hoangc2001
Customer Service
Friendliness
Price
Recommend Dealer
No
Apr 15, 2022

Westside Lexus responded

Your feedback is deeply appreciated. We apologize for any inconvenience that you have experienced and would be happy to assist you in getting your app set up as soon as possible. Feel free to reach out to me directly and I will be happy to help you out. Thank you for your feedback, Christian Davidson - Lead Financial Services Manager - (281) 558-3030

February 08, 2022

Dealership Rating
Employee Rating

Extremely friendly staff. More importantly, very knowledgeable and helpful. Felt like I got best treatment in Houston. Like I was family More

by garryhagstrom
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann, Sam Chau

Feb 09, 2022

Westside Lexus responded

Hi Garry - This glowing review makes our day! Thank you for choosing Westside Lexus and for stopping by to share your experience. We wish you many safe and happy miles ahead!

December 29, 2021

Dealership Rating
Employee Rating

The people at this dealership are very competent employees and are very professional in their actions More

by kvinta
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez , John Parish

Dec 30, 2021

Westside Lexus responded

Thank you for your confidence in our team! We are proud to have earned your business here at Westside Lexus and we hope to welcome you back again down the road.

November 21, 2021

Dealership Rating
Employee Rating

Most helpful and easy experience They appreciate you Most helpful and easy experience They appreciate you very much The most friendly people in all departments More

by duge60
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau , Louis Blackmon, Eileen Gomez

Nov 22, 2021

Westside Lexus responded

Thank you so much for this fantastic review! We appreciate your support of Westside Lexus and hope to see you again soon!

October 11, 2021

Dealership Rating
Employee Rating

Great service! Chong Lee was the best! She did not hesitate to help me find the best vehicle that fit my needs. More

by Bryceyun1998
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chong Lee, Christian Davidson

Oct 11, 2021

Westside Lexus responded

Bryce - we're delighted to know that Chong was such a help to you! Thank you for taking a moment to share about your experience - the entire Westside Lexus team is so grateful. Drive safe!

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