71 Reviews
Write a ReviewDealership Experience
4 yrs, 11 mos
Languages Spoken
Spanish
71 Reviews of Nellie Gonzalez
July 27, 2022
After reaching out to Westside Lexus I spoke to Nellie Gonzales, she was a true professional, she quickly sent me spec’s on car’s I was interested in. She was helpful and knowledgeable, which is why I ch Gonzales, she was a true professional, she quickly sent me spec’s on car’s I was interested in. She was helpful and knowledgeable, which is why I chose to purchase through this dealership. Nam our finance rep. was also very knowledgeable and helpful. Both are assets to the team at Westside Lexus! More
Other Employees Tagged: Tim Gallagher , Nam Pham
July 01, 2022
Honest, professional, and helpful sales team (Nellie). The finance department (Nam) had everything ready and made closing a nice and easy experience. All of my family have purchased their Lexus vehicles The finance department (Nam) had everything ready and made closing a nice and easy experience. All of my family have purchased their Lexus vehicles from this dealership. More
Other Employees Tagged: Nam Pham
June 22, 2022
Very nice and professional staff. Never disappointed, whether I'm there for maintenance services or new purchase. This is our 4th lexus from Westside, even though sterling McCall is m Never disappointed, whether I'm there for maintenance services or new purchase. This is our 4th lexus from Westside, even though sterling McCall is much closer to us. More
Other Employees Tagged: Sam Chau, Joey Broussard , Andrew Tran
June 11, 2022
Always receives excellent customer service. Was approached by the sales manager with a smile, very personable just like his team. Was approached by the sales manager with a smile, very personable just like his team. More
Other Employees Tagged: Steve Machann, Joey Broussard
April 08, 2022
I made an error on the amount of the check which wasn’t found until over a week later. I had to return to the dealership to correct it. However, the finance man did offer to come to my house to remedy the found until over a week later. I had to return to the dealership to correct it. However, the finance man did offer to come to my house to remedy the issue. More
Other Employees Tagged: Nam Pham
February 08, 2022
Extremely friendly staff. More importantly, very knowledgeable and helpful. Felt like I got best treatment in Houston. Like I was family knowledgeable and helpful. Felt like I got best treatment in Houston. Like I was family More
Other Employees Tagged: Steve Machann, Sam Chau
December 29, 2021
The people at this dealership are very competent employees and are very professional in their actions employees and are very professional in their actions More
Other Employees Tagged: Manuel Gomez , John Parish
November 21, 2021
Most helpful and easy experience They appreciate you Most helpful and easy experience They appreciate you very much The most friendly people in all departments Most helpful and easy experience They appreciate you very much The most friendly people in all departments More
Other Employees Tagged: Judy Patureau , Louis Blackmon, Eileen Gomez
October 11, 2021
Great service! Chong Lee was the best! She did not hesitate to help me find the best vehicle that fit my needs. hesitate to help me find the best vehicle that fit my needs. More
Other Employees Tagged: Chong Lee, Christian Davidson

