Neli Aasa

Horrible service 3 hour oil change because a service manager wants to call a meeting manager wants to call a meeting More

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They rave about how customer service and experience is their top priority but I experienced everything but that. After several months of looking for the right truck I found a good used one here at Larry H their top priority but I experienced everything but that. After several months of looking for the right truck I found a good used one here at Larry H Miller. Called them up and had a salesman check it out for me since I live in Idaho. He said that it all looked good and there were no dents. However, I could clearly see a dent in one of the pictures. That didn’t bother me much, what thoroughly pissed me off was that after making a down payment and telling them that I would be coming down the following week to pick it up; they sold the truck out from under me to someone else! No phone call or anything until I called to make sure everything was good to go. They acknowledged that they had received my deposit for that truck, but all they said was: “sorry, we can refund your deposit” I didn’t want a refund, I wanted the truck that I bought! The only attempt to make it right was to offer me a truck that was across the country in Virginia and that I would have to pay shipping. What kind of customer service and experience is that!? More

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My experience buying my Ford Bronco was amazing. The staff took care of my every need. The staff took care of my every need. More

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I had a pleasant day at Larry H Miller. I arrived a few minutes earlier than expected, a nice gentleman helped me and I went inside to wait for my vehicle. I was there for a oil change an I arrived a few minutes earlier than expected, a nice gentleman helped me and I went inside to wait for my vehicle. I was there for a oil change and a inspection of my vehicle to make sure he was running top dog. They found that my spark plugs were in need of new ones. I was told was about three hour job, to my surprise it was done in two hours. Brovo gentlemen and ladies I appreciate the jod you've done on my vehicle. Thank you so much. Have a good rest of your week. KJ More

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Extremely professional, and very fair in negotiations. Paperwork process was very smooth and not a twister arm behind your back method to get you to buy additional services. They presented them well and a Paperwork process was very smooth and not a twister arm behind your back method to get you to buy additional services. They presented them well and allowed estimate. Advised decisions. Will definitely buy from them again. Our salesman Bryant was excellent. Neli is top-notch as well. More

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Worked with Cristian and Neli to buy a new truck. These guys were attentive to my needs and were both good listeners. They found me a great truck for the right value and helped the transaction happ These guys were attentive to my needs and were both good listeners. They found me a great truck for the right value and helped the transaction happen smoothly and seamlessly. In the past I’ve spent hours filling out paperwork and this was my most efficient vehicle purchase ever. More

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Our car buying experience was exceptional. Our sales man John Jenks reached out to us when were inquiring about there Ford Escapes . He was very professional and helping in purchasing our car. Our sales man John Jenks reached out to us when were inquiring about there Ford Escapes . He was very professional and helping in purchasing our car. We been coming to Larry H Miller for a long time. I will definitely let others know how good the experience was. More

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Great people to work with. Helped us find the truck we wanted. Love our truck! Helped us find the truck we wanted. Love our truck! More

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Good guys to work with. Had a good experience buying my edge they where fare. Had a good experience buying my edge they where fare. More

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Reese is always awesome to work with. Really great service and communication. Look forward to the next visit Really great service and communication. Look forward to the next visit More

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