Nathan Karr | Page 7

The service manager and mechanic are terrific. I am pleased with the management as well. I am pleased with the management as well. More

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Great customer service and great service on vehicle. Alway does a great job and very clean Alway does a great job and very clean More

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Mercedes of Des Moines has provided high quality annual service and support for both of our vehicles. Service is done with in and efficient manor with courtesy and excellent follow through. We are very ple service and support for both of our vehicles. Service is done with in and efficient manor with courtesy and excellent follow through. We are very pleased with our experience with the dealership and would not hesitate to recommend it to friends and family. More

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Had a breakdown on my Sprinter near Des Moines and had it fixed here. Nathan the service manager took great care of me and the tech who worked on my van showed great attention to detail. fixed here. Nathan the service manager took great care of me and the tech who worked on my van showed great attention to detail. More

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This MB dealership never disappoints. The service advisor, the technicians, and the facility itself are all top notch. Honest, fair prices, and exceptional work to keep my car on top shap The service advisor, the technicians, and the facility itself are all top notch. Honest, fair prices, and exceptional work to keep my car on top shape. More

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The service was great and so were the service personnel. I received a loaner and was told it had just over a 1/4 tank of gas. Further, I was told upon return, if the gas level was significantly less than I received a loaner and was told it had just over a 1/4 tank of gas. Further, I was told upon return, if the gas level was significantly less than that, I should put a couple dollars of gas back in the car. In that my car was there due to a recall, it’s probably not the best customer friendly approach to focus on loaner car gas. Remember, my time and gas in my car were consumed for a recall as well. More

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Nathan Karr service advisor was excellent and very thorough and knowledgeable. Honest and straight forward. This was my first visit and I’ll be back for any service my C300 needs. thorough and knowledgeable. Honest and straight forward. This was my first visit and I’ll be back for any service my C300 needs. More

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Brad is a wealth of knowledge and tells you the facts. He also communicates continuously without fail. He also communicates continuously without fail. More

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They are very easy to work with, was able to book a day and time that worked best for me. and time that worked best for me. More

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Great staff. Great service. I know that when I pick up my vehicle Nathan has reviewed all items that need to be done for the scheduled routine service. Each staff Great service. I know that when I pick up my vehicle Nathan has reviewed all items that need to be done for the scheduled routine service. Each staff member I work with is friendly and professional. More

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