Nathan Karr
Nathan Karr at Mercedes-Benz of Des Moines

Nathan Karr

Service

Mercedes-Benz of Des Moines

9993 Hickman Road
Urbandale, IA 50322

5.0
103 Reviews
5.0

103 Reviews

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103 Reviews of Nathan Karr

January 18, 2025

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Employee Rating

The service was performed quickly, and a very professional manner. Service advisor is truly a professional. … We were advised our future services that will be due shortly which is excellent. Exce More

by Ksbettis
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brad Ashby

Jan 20, 2025

Mercedes-Benz of Des Moines responded

Thank you for the amazing five-star review! We are so pleased to hear that our team here at Mercedes-Benz of Des Moines provided you with efficient and professional service. It is great to know that the future service advice was helpful for your planning! Thank you for sharing and we hope to work with you again in the future.

January 17, 2025

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Nathan in service is always on point. Parts team with Larry and Chris is also always there to help when needed. Great people! More

by tyshemi
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Recommend Dealer
Yes
Jan 17, 2025

Mercedes-Benz of Des Moines responded

We're happy to hear that Nathan, Larry, and Chris provided excellent service at Mercedes-Benz of Des Moines! Thank you for recognizing their efforts. We appreciate your support and hope to work with you again!

December 25, 2024

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Nathan in the service department is outstanding takes his time explains everything and is a generally knowledgeable and nice gentleman Would not go anywhere else because of him More

by Dr Tom
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Recommend Dealer
Yes
Dec 26, 2024

Mercedes-Benz of Des Moines responded

Hello! We're delighted to hear that Nathan provided you with such exceptional service at Mercedes-Benz of Des Moines. Thank you for your loyalty and kind words. Come again soon!

December 01, 2024

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Wonderful service department, fast and friendly. As a new customer to this dealership, I can highly recommend them. More

by we4nails
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Benjamin Knudson

Dec 02, 2024

Mercedes-Benz of Des Moines responded

We're delighted to hear that your experience with the service department at Mercedes-Benz of Des Moines was fast and friendly! Thank you for recommending us, and we look forward to serving you again in the future.

October 29, 2024

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Excellent service from start to finish! I appreciate how they keep you informed on each phase of your repair! More

by Art R.
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Recommend Dealer
Yes
Oct 29, 2024

Mercedes-Benz of Des Moines responded

Hello! We're delighted to hear that you appreciated the excellent service and communication throughout your repair at Mercedes-Benz of Des Moines. Thank you for sharing your experience with us. Come again soon!

October 22, 2024

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I always appreciate the personalized service I receive from Nathan. Quick, efficient, knowledgeable and a true pleasure to work with. More

by Mark171562
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Recommend Dealer
Yes
Oct 22, 2024

Mercedes-Benz of Des Moines responded

Hi Mark, it's wonderful to hear that Nathan provided you with such excellent service during your visit here at Mercedes-Benz of Des Moines. Thank you for sharing your experience, and we look forward to serving you again!

October 21, 2024

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Employee Rating

Respectful, kind, willing to listen and work with my constrains. I was able to ger the mostconveniemt car for my means and needs. More

by srcianzio
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Gladney, Brahim Bouhaik

Oct 22, 2024

Mercedes-Benz of Des Moines responded

Thank you for sharing your experience with us at Mercedes-Benz of Des Moines! We're happy to hear that our team was respectful and accommodating in helping you find the perfect car. Let us know if we can help with anything in the future. Until then, enjoy your new ride!

October 20, 2024

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I find the service rep to be very knowledgeable and helpful . I always ask for him! More

by Cahiatt1
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Recommend Dealer
Yes
Oct 21, 2024

Mercedes-Benz of Des Moines responded

Thank you, for the wonderful 5-star review! It's great to hear that you always receive knowledgeable and helpful service at Mercedes-Benz of Des Moines. Having a service rep you can trust and rely on makes all the difference!

October 13, 2024

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Employee Rating

I was driving cross country and my "check brake pad wear" warning appeared on the dash of my Mercedes GL 350 BlueTec. I arrived at the dealer service center first thing in the morning at 7:30am. I was expec More

by considine.timothy
Service Price Transparency
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Recommend Dealer
Yes
Oct 14, 2024

Mercedes-Benz of Des Moines responded

We're delighted to hear that our team at Mercedes-Benz of Des Moines was able to get you back on the road so quickly! Thank you for sharing your experience, and safe travels ahead with your GL 350 BlueTec!

October 11, 2024

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Employee Rating

Scheduled maintenance was performed in a timely and professional manner. My intent is to always have service performed to maintain the longevity of this vehicle More

by Mike
Service Price Transparency
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Recommend Dealer
Yes
Oct 11, 2024

Mercedes-Benz of Des Moines responded

Hi Mike, we're glad to hear that your scheduled maintenance went smoothly at Mercedes-Benz of Des Moines. Thank you for trusting us with the care of your vehicle. See you next time!

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