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Nathan Karr
Nathan Karr at Mercedes-Benz of Des Moines

Nathan Karr

Service

Mercedes-Benz of Des Moines

9993 Hickman Road
Urbandale, IA 50322

5.0
112 Reviews
5.0

112 Reviews

Write a Review

112 Reviews of Nathan Karr

March 15, 2025

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Employee Rating

It was a sensor, was under warranty got it done quickly and was great. Thanks More

by Paul Schulte
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Recommend Dealer
Yes

Other Employees Tagged: Micheal in service

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Mar 17, 2025

Mercedes-Benz of Des Moines responded

Thanks, Paul, for your great review of your time here at Mercedes-Benz of Des Moines! We are glad to know that your sensor was fixed quickly, and you are pleased with your experience. Let us know if you have any questions and we hope to work with you again in the future!

March 14, 2025

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The dealership addressed my concerns quickly. I've always had good experiences with my Mercedes dealer. More

by vinceinwdm
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Recommend Dealer
Yes
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Mar 14, 2025

Mercedes-Benz of Des Moines responded

Vince, we're delighted to hear that your concerns were addressed promptly, and you've consistently had positive experiences with us at Mercedes-Benz of Des Moines. Thank you for sharing!

February 27, 2025

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Very responsive to an appointment request. Service staff were very responsive to technical questions and completed my service within the estimated time and expense. More

by Dirtworm2
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Recommend Dealer
Yes
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Feb 27, 2025

Mercedes-Benz of Des Moines responded

We're happy to hear that our service team at Mercedes-Benz of Des Moines met your expectations with their responsiveness and efficiency. Thank you for sharing your experience, and we look forward to assisting you again in the future!

February 24, 2025

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It is great customer service and it is quick and fast and very nice and friendly More

by Rezaemin
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Parmerlee

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Feb 25, 2025

Mercedes-Benz of Des Moines responded

We are pleased to hear that you had a great experience with our service team here at Mercedes-Benz of Des Moines! Thank you for sharing and we look forward to working with you again in the future.

February 21, 2025

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Easy to work and very nice people. Service guy explained the warranty work and all went smoothly More

by Vanda
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Recommend Dealer
Yes

Other Employees Tagged: Benjamin Knudson, Ryan Parmerlee, Brad Ashby

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Feb 21, 2025

Mercedes-Benz of Des Moines responded

Thank you, Vanda, for sharing how our service team here at Mercedes-Benz of Des Moines was able to take care of your vehicle needs. We are glad that you were provided with easy and smooth service options. We hope to work with you again next time!

February 20, 2025

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Nathan and Cass, as Service Advisors, at Mercedes of Des Moines are well trained, professional and experienced. It’s rare to not be subjected to ‘the upsell’ at a Car Dealership. More

by Dr. Ernie
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Recommend Dealer
Yes

Other Employees Tagged: Benjamin Knudson, Ryan Parmerlee, Brad Ashby, Anthony Gladney

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Feb 21, 2025

Mercedes-Benz of Des Moines responded

We are happy to hear that Nathan and Cass were able to provide you with professional and experienced service here at Mercedes-Benz of Des Moines. Thank you for sharing and we look forward to working with you again next time!

February 17, 2025

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They keep my car in the best road condition alerting me to any potential problems. More

by foxkimberly1022
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Recommend Dealer
Yes

Other Employees Tagged: Brahim Bouhaik

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Feb 17, 2025

Mercedes-Benz of Des Moines responded

Thank you for sharing how our team consistently provides you with amazing service and communication! We appreciate your business and trust in the team here at Mercedes-Benz of Des Moines. We look forward to welcoming you back again in the future!

February 02, 2025

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My 2019 GLS 450 had an issue with air suspension system. I needed car to be repaired quickly because my son uses it to travel for his job. The service department jumped right on it and got it repaired quic More

by PFF
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Benjamin Knudson, Ryan Parmerlee, Brad Ashby

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Feb 03, 2025

Mercedes-Benz of Des Moines responded

We are so glad to hear that our service department here at Mercedes-Benz of Des Moines was able to address the air suspension issue on your vehicle promptly. Thank you for your trust in our team and we are pleased to know that your son was able to get back on the road worry-free! Let us know if there is anything more we can help you with.

January 24, 2025

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I always receive great service and Nathan Karr always provides top notch service. Thank you. More

by R.boyer1981
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Recommend Dealer
Yes
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Jan 24, 2025

Mercedes-Benz of Des Moines responded

Thank you for sharing how you always receive great service with our team here at Mercedes-Benz of Des Moines! We are happy to hear that Nathan continuously provides you with top notch service and we hope to see you again for any future needs!

January 18, 2025

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The service was performed quickly, and a very professional manner. Service advisor is truly a professional. … We were advised our future services that will be due shortly which is excellent. Exce More

by Ksbettis
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brad Ashby

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Jan 20, 2025

Mercedes-Benz of Des Moines responded

Thank you for the amazing five-star review! We are so pleased to hear that our team here at Mercedes-Benz of Des Moines provided you with efficient and professional service. It is great to know that the future service advice was helpful for your planning! Thank you for sharing and we hope to work with you again in the future.

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