Nathan Karr
Nathan Karr at Mercedes-Benz of Des Moines

Nathan Karr

Service

Mercedes-Benz of Des Moines

9993 Hickman Road
Urbandale, IA 50322

4.9
100 Reviews
4.9

100 Reviews

Write a Review

100 Reviews of Nathan Karr

December 01, 2024

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Wonderful service department, fast and friendly. As a new customer to this dealership, I can highly recommend them. More

by we4nails
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Benjamin Knudson

Dec 02, 2024

Mercedes-Benz of Des Moines responded

We're delighted to hear that your experience with the service department at Mercedes-Benz of Des Moines was fast and friendly! Thank you for recommending us, and we look forward to serving you again in the future.

October 29, 2024

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Excellent service from start to finish! I appreciate how they keep you informed on each phase of your repair! More

by Art R.
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Service Time
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Recommend Dealer
Yes
Oct 29, 2024

Mercedes-Benz of Des Moines responded

Hello! We're delighted to hear that you appreciated the excellent service and communication throughout your repair at Mercedes-Benz of Des Moines. Thank you for sharing your experience with us. Come again soon!

October 22, 2024

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I always appreciate the personalized service I receive from Nathan. Quick, efficient, knowledgeable and a true pleasure to work with. More

by Mark171562
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Recommend Dealer
Yes
Oct 22, 2024

Mercedes-Benz of Des Moines responded

Hi Mark, it's wonderful to hear that Nathan provided you with such excellent service during your visit here at Mercedes-Benz of Des Moines. Thank you for sharing your experience, and we look forward to serving you again!

October 21, 2024

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Respectful, kind, willing to listen and work with my constrains. I was able to ger the mostconveniemt car for my means and needs. More

by srcianzio
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Gladney, Brahim Bouhaik

Oct 22, 2024

Mercedes-Benz of Des Moines responded

Thank you for sharing your experience with us at Mercedes-Benz of Des Moines! We're happy to hear that our team was respectful and accommodating in helping you find the perfect car. Let us know if we can help with anything in the future. Until then, enjoy your new ride!

October 20, 2024

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I find the service rep to be very knowledgeable and helpful . I always ask for him! More

by Cahiatt1
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Recommend Dealer
Yes
Oct 21, 2024

Mercedes-Benz of Des Moines responded

Thank you, for the wonderful 5-star review! It's great to hear that you always receive knowledgeable and helpful service at Mercedes-Benz of Des Moines. Having a service rep you can trust and rely on makes all the difference!

October 13, 2024

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I was driving cross country and my "check brake pad wear" warning appeared on the dash of my Mercedes GL 350 BlueTec. I arrived at the dealer service center first thing in the morning at 7:30am. I was expec More

by considine.timothy
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Recommend Dealer
Yes
Oct 14, 2024

Mercedes-Benz of Des Moines responded

We're delighted to hear that our team at Mercedes-Benz of Des Moines was able to get you back on the road so quickly! Thank you for sharing your experience, and safe travels ahead with your GL 350 BlueTec!

October 11, 2024

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Scheduled maintenance was performed in a timely and professional manner. My intent is to always have service performed to maintain the longevity of this vehicle More

by Mike
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Recommend Dealer
Yes
Oct 11, 2024

Mercedes-Benz of Des Moines responded

Hi Mike, we're glad to hear that your scheduled maintenance went smoothly at Mercedes-Benz of Des Moines. Thank you for trusting us with the care of your vehicle. See you next time!

October 03, 2024

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Nathan did an excellent job of getting me in and completing the job.Excellent employee.I did feel like the cost of the injector was really high as was the labor cost.The work was done correctly thou More

by Charlie
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Recommend Dealer
Yes
Oct 03, 2024

Mercedes-Benz of Des Moines responded

Hi Charlie! Thank you for sharing your feedback! We're glad to hear Nathan provided excellent service at Mercedes-Benz of Des Moines. We appreciate your input on the costs and are happy we could get you back on the road safely. Safe travels ahead and come again soon!

October 03, 2024

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Amazing work staff and service! Definitely recommend! Awesome environment as well. Go to Mercedes benz. More

by Paul20292
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Recommend Dealer
Yes
Oct 06, 2024

Mercedes-Benz of Des Moines responded

Hi! Thank you for the glowing review! We're delighted to hear that our team at Mercedes-Benz of Des Moines provided an amazing experience. We appreciate your recommendation and look forward to seeing you again!

October 02, 2024

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Employee Rating

Incredible customer service! They treated me feel Like I was their best and most important customer. The service tech even stayed after hours to insure we would be back on the ro More

by leavittb
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Recommend Dealer
Yes

Other Employees Tagged: Cass Cup, service manager and Adam, the service tech who worked on my vehicle and stayed late to finish the job

Oct 03, 2024

Mercedes-Benz of Des Moines responded

Hello! We're delighted to hear about your exceptional experience at Mercedes-Benz of Des Moines! Our team is dedicated to providing top-notch service and ensuring our customers feel valued. Thank you for sharing this wonderful feedback! Come again soon!

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