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Natalie Diosdado
Natalie Diosdado at Big Star Hyundai

Natalie Diosdado

Service Advisor

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.9
36 Reviews
4.9

36 Reviews

Write a Review

36 Reviews of Natalie Diosdado

December 11, 2024

Dealership Rating
Employee Rating

Good good good good good good good but this fifteen word minimum is stupid and annoying More

by LOFARO.JOHN
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams

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Dec 11, 2024

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. The word requirement is imposed by the review aggregator to mitigate fraudulent reviews. Thank you for your business.

December 07, 2024

Dealership Rating
Employee Rating

Excellent service and fast attention My car is good know Thank you for the service More

by Cuzcollc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams

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Dec 09, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 03, 2024

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Employee Rating

Was in and out and had everything that needed done done. They kept me informed on everything and were super nice More

by talllatino62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams

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Dec 03, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

December 02, 2024

Dealership Rating
Employee Rating

Service was wonderful and everyone is so nice. I was contacted in a timely manner More

by jburn274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams

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Dec 03, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 26, 2024

Dealership Rating
Employee Rating

Great customer service & care. Great tech work. Nice ppl all around. Perfect place for any repair. More

by rgarcia1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams

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Nov 26, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 23, 2024

Dealership Rating
Employee Rating

Good good good good good good good good good good good good good good good good More

by LOFARO.JOHN
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams

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Nov 25, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 11, 2024

Dealership Rating
Employee Rating

I liked that no one gave me a hard time that I came there even though I bought the car at another dealership. The service was great, the car was clean when returned to me, and the waiting room was very comf More

by npatrick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams

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Nov 11, 2024

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star service customer; we look forward to serving you again. Happy motoring!

November 09, 2024

Dealership Rating
Employee Rating

Good service as always. Good good good good good good good good good good good More

by LOFARO.JOHN
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams

Report | Print
Nov 11, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 06, 2024

Dealership Rating
Employee Rating

The dealership is very well organized and takes a few minutes to get checked in. It is also well staffed with knowledgeable people that can explain to the customer what needs to be fixed. More

by Manriquez34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2024

Big Star Hyundai responded

Thank you for your business and your review! We are truly humbled by your kind words.

November 06, 2024

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Employee Rating

Coffee machine was not working both days I was there. Very disappointed. Prices too high! More

by crispyears72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arnaldo Perez, Kohl Young, Adrian Chapa, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams

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Nov 06, 2024

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

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