Narcis Agic

Absolutely amazing dealer. Knowledgable, understanding, and most importantly a great listener! He has meet all of my expectations and was not pushy but actually helped me find Knowledgable, understanding, and most importantly a great listener! He has meet all of my expectations and was not pushy but actually helped me find the perfect car. More

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I was actually redirected to this dealership and had the best car buying experience. The employees were very welcoming from the moment I walked in. I was introduced to Narcis who assisted with figuring out best car buying experience. The employees were very welcoming from the moment I walked in. I was introduced to Narcis who assisted with figuring out who I was, and what I was looking for. I was a little nervous since it was the first time I was buying a car on my own, and he took his time explaining everything to me for me to make the best decision for myself. He even checked in a couple days later to see how things were going with my new purchase. Also, the sales manager, Alex, was amazing! He helped me bundle some things under my car note that I didn’t have to include separately on my Insurance, And took the time to get to know me as well! Overall, amazing customer service. I am from the south side of Chicago, but it was well worth the drive! More

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We've been working with this dealership for several years. Highly competent sales and service teams. Narcis has helped us with all of our car purchases. I can't recommend him more. He's incredibly years. Highly competent sales and service teams. Narcis has helped us with all of our car purchases. I can't recommend him more. He's incredibly knowledgable about the products and clearly and carefully explains every detail about the transaction. I appreciate that he takes time to explain all the features of the car. And he's always available if you've got a question on anything. If I'm in the market for a new car he's the first person I will call every time. More

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Professional,knowledgeable,informed,detail oriented,honest,quick to find what fits the family needs,friendly,loan financing options experienced,keeps up with traditional company guidelines,gre oriented,honest,quick to find what fits the family needs,friendly,loan financing options experienced,keeps up with traditional company guidelines,great team player.In general the entire team works together to make costumer come in and find exactly what they need and come out happy and satisfied.The best of the best! More

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The process was pretty straightforward. Narcis was great and accommodating of my schedule. I love my nee Atlas! Narcis was great and accommodating of my schedule. I love my nee Atlas! More

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I have bought4 cars from this dealership and have been very happy with the service, the staff and the overall professionalism. I think they operate an efficient and welcoming business. very happy with the service, the staff and the overall professionalism. I think they operate an efficient and welcoming business. More

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I had the pleasure of working with the sales manager, Narcis, at City Volkswagen of Evanston in Fall 2024. I was unexpectedly in the market for a new vehicle and am so grateful to have worked with Narcis Narcis, at City Volkswagen of Evanston in Fall 2024. I was unexpectedly in the market for a new vehicle and am so grateful to have worked with Narcis being a first-time car buyer. Narcis exceeded any expectations to be had and made the entire experience seamless and positive; he is knowledgeable, efficient, and engaging. Furthermore, Narcis was considerate of my time/work schedule and finances in finalizing the purchase. I would highly recommend Narcis and the team at City Volkswagen of Evanston for your next vehicle purchase or service needs. More

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Clear and concise shopping experience. Everything was well explained and the staff was helpful. No major objections. Everything was well explained and the staff was helpful. No major objections. More

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I had a great experience at the dealership on Saturday afternoon and want to give credit where credit is due. The whole City staff was excited to work ! Brendan Cowhey was our salesman...not only was he k afternoon and want to give credit where credit is due. The whole City staff was excited to work ! Brendan Cowhey was our salesman...not only was he kind and welcoming, but he also took the time to educate us as first-time buyers, making the process feel smooth and stress free. Brendan’s knowledge of the VW fleet and the car industry as a whole stood out and gave us a lot of confidence in our decision. We ended up going with the 2024 Tiguan. The dealership was very clean and well kept, which added to the overall experience. From the owner, Anthony Scala, to the porters, every team member played a part in making this a true group effort. A well oiled machine from start to finish...The service center attached was efficient and we were out with a new car in a surprisingly short amount of time. Huge thanks to the City team ! More

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Narcis was extremely helpful,informative, passionate and helped us find our new family dream car. helped us find our new family dream car. More

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