Nancy Gonzalez

Good customer service. Always helpful and always answer my questions or uf they can't answer them themselves they get me an answer. Always helpful and always answer my questions or uf they can't answer them themselves they get me an answer. More

by rzapata7707 Verified Customer Verified Customer

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I bought my Hyundai Tucson in 2021 and I’ve always gone back . the sales department to the managers and to the awesome service department and Parts. Everyone there is really nice and they treat you like fa back . the sales department to the managers and to the awesome service department and Parts. Everyone there is really nice and they treat you like family. I really recommended some of my family members That have Hyundai to go to Downey Hyundai again thank you Downey Hyundai. More

by IVETTERODDA63 Verified Customer Verified Customer

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Waiting time very very long I won't go there again service bad lot of people complaining service bad lot of people complaining More

by angiebravo306 Verified Customer Verified Customer

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Sales person who checked me in was great and knowledgeable and very professional I would recommend to any person who needs maintenance on their vehicles. knowledgeable and very professional I would recommend to any person who needs maintenance on their vehicles. More

by davidgarcia1978 Verified Customer Verified Customer

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Very understanding about my needs and history with my experience with downtown Hyundai dealership and makes every experience with them convenient and comfortable for my schedule. Friendly and helpful sta experience with downtown Hyundai dealership and makes every experience with them convenient and comfortable for my schedule. Friendly and helpful staff members and tells me the truth of what my care may needs now to save money on service in the future. Rather than tell me what I need and it wasn’t even necessary at that moment and just see me as a customer that bleeds money. I love coming to Hyundai Downey More

by CYSTALPISTOL360 Verified Customer Verified Customer

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Mario was really helpful and also the lady by the coffee I didn't get her name . Everyone was nice I didn't get her name . Everyone was nice More

by deanthonywilson61 Verified Customer Verified Customer

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Good and fast service and good attitude appreciate all you guys did thank you good job you guys did thank you good job More

by herossanmarino Verified Customer Verified Customer

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First, I show up to my appt and they tell me I need to come back in the morning bc it would take about 2 hrs but I said ok cool whatever. I came back in the morning and waited, and it took 4 hours. It had come back in the morning bc it would take about 2 hrs but I said ok cool whatever. I came back in the morning and waited, and it took 4 hours. It had even been sitting there ready because another worker said they had told someone to bring it a while ago. I can understand the wait but the employees were rude too. You can’t waste my time AND make me uncomfortable. One employee was staring us down while me and my ride were parking in the lot, he then proceeded to intentionally walk right next to the bumper as we’re reversing and it looked like he almost got hit. It was almost passive aggressive the way he walked that close to the car? Weird. Then one lady spoke about me as if I wasn’t there telling someone else I couldn’t be at my car. Mind you, I went to my car to get my work stuff out of my trunk because it was supposed to be ready before my shift. And at that they had said 20 more min and it really took another 2 hours. Like what, just overall a bunch of weirdos with attitude and no proper communication. Boo 🍅 More

by kat.bar99 Verified Customer Verified Customer

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I was disappointed on their service. They fail to repair my vehicle in a proper timely manner. The sells manager and sells person promised me items and failed to deliver. They fail to repair my vehicle in a proper timely manner. The sells manager and sells person promised me items and failed to deliver. More

by ALE_H20 Verified Customer Verified Customer

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GRACIAS POR TODO EXELENTE SERVICIO GRACIAS GRACIAS AGRADESCO AL MUCHACHO QUE ME ATENDIO EXELENTE TRABAJADOR GRACIAS AGRADESCO AL MUCHACHO QUE ME ATENDIO EXELENTE TRABAJADOR More

by MANUEL.LOPEZ.A15 Verified Customer Verified Customer

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