Nancy Frasula
Nancy Frasula at Audi Livermore
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Nancy Frasula

Service Advisor

Audi Livermore

3400 Las Positas Rd
Livermore, CA 94551

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4.9
207 Reviews
4.9

207 Reviews

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207 Reviews of Nancy Frasula

November 04, 2024

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Employee Rating

Everyone is great to work with. I can't remember everyone's names but everyone takes time to explain and be clear and communicate timing and expectations. More

by cmarchese0
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Recommend Dealer
Yes

November 03, 2024

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I specifically asked for dye to identify where my AC leak was as I went to another shop prior to Basically at the end I was charged for the same thing I originally recieved and was told a wire was the iss More

by Leslie medina
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Recommend Dealer
No

Other Employees Tagged: Ismael Dastagirzada

Nov 08, 2024

Audi Livermore responded

Thank you Leslie for sharing your feedback and concerns. In the interest of providing a positive experience, I have looked over the details for your recent service visit and I understand the recommendations that were made by our team. If you would like to go over the details together, please contact me at 925-245-4971 at your convenience. I want to assure you that our team is certified to Audi standards and we are focused on providing solutions for our customers. If any service was performed improperly, we will work to correct the situation. Thank you, Johnny Cheng, Service Manager

October 27, 2024

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Audi Livermore helped me the car of my dreams. Zamir. Alex and Dris were very helpful. More

by Supuu
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Recommend Dealer
Yes

October 27, 2024

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Always pleased with Livermore Audi’s service department, that is why I always go to them when my car needs service. More

by BRNES05
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Recommend Dealer
Yes

October 21, 2024

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Nancy Frasula is absolutely fantastic! I own 2 Audi's and I've known Nancy since my very first purchase. She recognizes me when call, she is so efficient and Knowledgeable .....I try to j More

by AGPALACE
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Recommend Dealer
Yes

October 17, 2024

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Great experience with Audi Livermore. I’ve bought multiple cars through the dealership and always appreciate their focus on customer satisfaction! More

by chris_harteker
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Recommend Dealer
Yes

October 14, 2024

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Nancy is super attentive and flexible when it comes to meeting our service needs at Audi Livermore. We are so happy about working for her for many years now. More

by Holger
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Recommend Dealer
Yes

October 06, 2024

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Excellent customer service And dealership . Good at keeping me updated on the status of my repairs More

by LYNNE_S123
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Recommend Dealer
Yes

October 05, 2024

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I had such great service and it was such a smooth process to purchase my vehicle! More

by camarena.marisa
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Recommend Dealer
Yes

October 04, 2024

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Livermore Audi provides expert service on he maintenance of my eTron A3. The service reps are knowledgeable and friendly making the experience at Livermore Audi easy and comforting. More

by johnclederes
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Recommend Dealer
Yes
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