207 Reviews
Write a Review207 Reviews of Nancy Frasula
November 04, 2024
Everyone is great to work with. I can't remember everyone's names but everyone takes time to explain and be clear and communicate timing and expectations. I can't remember everyone's names but everyone takes time to explain and be clear and communicate timing and expectations. More
November 03, 2024
I specifically asked for dye to identify where my AC leak was as I went to another shop prior to Basically at the end I was charged for the same thing I originally recieved and was told a wire was the iss was as I went to another shop prior to Basically at the end I was charged for the same thing I originally recieved and was told a wire was the issue. Went to another shop there was no wire and the supposed video didn’t show anything Nancy is always not helpful and paid for the same thing I had already knew and my car was dirty after the service. Completely disappointed and feel like reporting this. Scam! More
Other Employees Tagged: Ismael Dastagirzada
October 27, 2024
Audi Livermore helped me the car of my dreams. Zamir. Alex and Dris were very helpful. Zamir. Alex and Dris were very helpful. More
Other Employees Tagged: Adrees Sharza, James DaSilva, Alexander Morris, Zamir Amin
October 27, 2024
Always pleased with Livermore Audi’s service department, that is why I always go to them when my car needs service. that is why I always go to them when my car needs service. More
Other Employees Tagged: Johnny Cheng, Ismael Dastagirzada
October 21, 2024
Nancy Frasula is absolutely fantastic! I own 2 Audi's and I've known Nancy since my very first purchase. She recognizes me when call, she is so efficient and Knowledgeable .....I try to j I own 2 Audi's and I've known Nancy since my very first purchase. She recognizes me when call, she is so efficient and Knowledgeable .....I try to just call her when I have any questions or concerns. I love Audi service and especially love how my car is videoed before and after the work is performed. I only wish they did a car wash and vacuum after the service. More
Other Employees Tagged: Johnny Cheng, Josh Choy, Ismael Dastagirzada, Faith Clark
October 17, 2024
Great experience with Audi Livermore. I’ve bought multiple cars through the dealership and always appreciate their focus on customer satisfaction! I’ve bought multiple cars through the dealership and always appreciate their focus on customer satisfaction! More
Other Employees Tagged: Jen Bi, Josh Choy, Adrees Sharza, Jason Yang, Gavin Terronez
October 06, 2024
Excellent customer service And dealership . Good at keeping me updated on the status of my repairs Good at keeping me updated on the status of my repairs More
Other Employees Tagged: Johnny Cheng, Josh Choy, Ismael Dastagirzada, Faith Clark
October 05, 2024
I had such great service and it was such a smooth process to purchase my vehicle! to purchase my vehicle! More
Other Employees Tagged: Nick Yoritate, Johnny Cheng, Jason Yang, Gavin Terronez
October 04, 2024
Livermore Audi provides expert service on he maintenance of my eTron A3. The service reps are knowledgeable and friendly making the experience at Livermore Audi easy and comforting. of my eTron A3. The service reps are knowledgeable and friendly making the experience at Livermore Audi easy and comforting. More
Other Employees Tagged: Nick Yoritate, Johnny Cheng, Josh Choy, Ismael Dastagirzada, Adrian Bejar, Larry Jimenez, Faith Clark, Ricky Gonzales