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Larry Jimenez
Larry Jimenez at Audi Livermore
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Larry Jimenez

Parts Consultant

Audi Livermore

3400 Las Positas Rd
Livermore, CA 94551

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Larry Jimenez

June 08, 2024

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Great service from start to finish. I have leased two Audi’s from Livermore Audi and the customer service has always been top notch ! More

by Fovel
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Yoritate, Johnny Cheng, Josh Choy, Nancy Frasula, Adrian Bejar, Nazir Bidar

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November 05, 2023

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Great customer service with recent visit in getting a new supply at parts department and the help from the service advisor Faith. More

by SLINPTL
Recommend Dealer
Yes

Other Employees Tagged: Johnny Cheng, Faith Clark

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September 09, 2023

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Test drove my 1/40 B5 S4 for an airbag recall for 20 miles and ruined the master cylinder and slave, i will never bring my car back to audi Livermore if i could give 0 stars i 100% would. Can only ima More

by Adeebr
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Johnny Cheng, Josh Choy, Ismael Dastagirzada, Nancy Frasula , Nick Omar

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Sep 15, 2023

Audi Livermore responded

Hello Adeebr, I appreciate you sharing your concerns with your Audi service. In the interest of learning more about your review, we have attempted to locate the details of your visit but we are unable to match your profile details to our customer records. I would appreciate the opportunity to gather more information from you, so that we can investigate properly. If you are willing, please contact me directly at 925-245-4971 or jcheng@audilivermore.com. Thank you, Johnny Cheng, Service Manager

August 23, 2023

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Very professional, cooperative, helpful in any way possible & empathetic. Cannot find a bad thought & even brought Nohas bagels as a THANK YOU. More

by RJLAR
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnny Cheng, Josh Choy, Ismael Dastagirzada, Nancy Frasula, Adrian Bejar , Ivan Esqueda-Aguilar, Nick Omar

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April 14, 2023

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Fast informative service provided every time I’ve been in; never had to go back a second time to have anything resolved! More

by DAVID.BOWMAN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Bejar , Sayed Akbari, Ivan Esqueda-Aguilar

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Dec 29, 2023

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

April 13, 2023

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Fast and friendly service, was expecting to wait long and didn’t have to and I was there in the morning during the week too More

by CHRISTIANSEN_ERIKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ismael Dastagirzada, Adrian Bejar , Ivan Esqueda-Aguilar

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Dec 29, 2023

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

September 07, 2022

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Employee Rating

The car works fine between service and I’ve not hand any additional repairs needed since I’ve been going there More

by PETER.FREIMANIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nancy Frasula

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Sep 16, 2022

Audi Livermore responded

Thank you for your feedback on your recent visit with Nancy & Larry. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

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I had no problems buying and serving my car here. Sales and service are a pleasure to deal with. More

by SomeAudiGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ismael Dastagirzada, Adrian Bejar

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Sep 19, 2022

Audi Livermore responded

Thank you for your feedback on both the Sales and Service departments. We appreciate being able to help you with all of your Audi needs, and we look forward to seeing you again next time!

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