Murphy Tederick
Murphy Tederick at Mercedes-Benz of Owings Mills
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Murphy Tederick

Service Advisor

Mercedes-Benz of Owings Mills

9727 Reisterstown Rd
Owings Mills, MD 21117

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5.0
84 Reviews

Dealership Experience

5 yrs, 4 mos

5.0

84 Reviews

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84 Reviews of Murphy Tederick

June 28, 2024

Dealership Rating
Employee Rating

Murphy was very accomodating and attentive. My concern was fully covered under warranty and I am completely satisfied. More

by keithandvicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2024

Mercedes-Benz of Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 22, 2024

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Employee Rating

Very happy with the entire experience. They solved my problem as I requested. Thanks Murphy. More

by rhkaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2024

Mercedes-Benz of Owings Mills responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 07, 2023

Dealership Rating
Employee Rating

Mercedes-Benz Benz of Owings is the best place to go and get your new vehicle and ask for Mr Dennis Epps. Great man with an excellent service. They have great deals on cars. More

by Kay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2023

Mercedes-Benz of Owings Mills responded

Hello Kay, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 05, 2023

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Amazing customer service I would recommend Murphy Tederick, to anyone who wants an EXCELLENT service advisor in Mercedes Benz of Owings Mills! More

by Madina Yokubova
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2023

Mercedes-Benz of Owings Mills responded

Hello Madina, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

March 25, 2023

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I give five stars for the service center here. The entire team in the service center are very friendly and professional and do excellent work. Murphy has been very helpful.l the last few times I More

by alitaba66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Klein

Mar 28, 2023

Mercedes-Benz of Owings Mills responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

March 25, 2023

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This was my first time there and the service was was great . The Staff was very Courteous . More

by dhaughton60
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2023

Mercedes-Benz of Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 20, 2023

Dealership Rating
Employee Rating

We are always pleased with the service and the treatment we receive each and every visit. We are especially happy with Murphy, who always looks out for us. He goes out of his way to make sure we are happy w More

by Jcclise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 22, 2023

Mercedes-Benz of Owings Mills responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

March 13, 2023

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Employee Rating

They provide the best customer service. I recommend thank you . Would always go back in the future More

by Idwilliams1545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2023

Mercedes-Benz of Owings Mills responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

February 13, 2023

Dealership Rating
Employee Rating

Service advisor Murphy T it is always a pleasure dealing with him and addressing all my needs when it comes to my car. He is very efficient, knowledgeable, and gets me the service needed. More

by tyese.marshall85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2023

Mercedes-Benz of Owings Mills responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

February 09, 2023

Dealership Rating
Employee Rating

We had the pleasure of working with Mr. Dennis Epps on our recent purchase. He is extremely knowledgeable and professional, along with his personality and friendliness. These qualities ar More

by billzee1205
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Epps

Feb 10, 2023

Mercedes-Benz of Owings Mills responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

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