Moussa Sirleaf

Bottom line. King rocks! Best experience ever! The main manger, very nice guy. I think his name is Nathan or Nate, but he is a rock star. Absolutely but from this King rocks! Best experience ever! The main manger, very nice guy. I think his name is Nathan or Nate, but he is a rock star. Absolutely but from this dealership. My only recommendation, and not a complaint is the manger Caroline. Literally eyes me down because I told her I wanted to work with King and not Mouse?? (Not being offensive, but that’s what his name sounded like). Looking at other reviews, probably a problem that needs to be addressed. But I am anonymously giving this dealership a 10/10. King is great! The main manger (Nate I think…) is the best. Caroline and Mouse back off! More

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Very professional and courteous. Greatly appreciated not being put through the usual upsell process; they made things as simple as possible in spite of an Internet outage. Greatly appreciated not being put through the usual upsell process; they made things as simple as possible in spite of an Internet outage. More

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They were super busy, but were great with letting me test drive a few cars I was interested in. drive a few cars I was interested in. More

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Paris, the Sales General Manager at Heritage Subaru in Catonsville, played a pivotal role in making my car-buying experience exceptional. His leadership and commitment to customer satisfaction were eviden Catonsville, played a pivotal role in making my car-buying experience exceptional. His leadership and commitment to customer satisfaction were evident from start to finish. Paris was approachable, professional, and genuinely invested in ensuring everything went smoothly. He even took the time to check in personally and make sure I was happy with my purchase. It’s rare to see this level of care and involvement from a GM, and it truly made all the difference. Thank you, Paris, for creating such a positive and memorable experience! More

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Jonathan in finance made what can often be the most stressful part of buying a car feel like a breeze. He was professional, organized, and clear in explaining all the details, ensuring I felt confident stressful part of buying a car feel like a breeze. He was professional, organized, and clear in explaining all the details, ensuring I felt confident and comfortable throughout the process. His attention to detail and ability to break things down in a simple, understandable way were impressive. Jonathan’s expertise and friendly demeanor made this part of the experience smooth and hassle-free. Highly recommend working with him! More

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I had a horrible experience with the manager Caroline and the salesperson Moussa. I had an appointment to see Farooq, who now is gone. I had purchased a car previously from him, and was scheduled to see him. the salesperson Moussa. I had an appointment to see Farooq, who now is gone. I had purchased a car previously from him, and was scheduled to see him. I went online to look at cars, preparing myself for my appointment. I entered my email address, and was contacted by the manager Caroline. She went out of her way to change my appointment with Farooq to Moussa. I called up Farooq and asked him what was going on, and he said Caroline is known to steal his customers and give them to Moussa. I cancelled my appointment with Moussa, and then received a million phone calls from Moussa and Caroline about the cancelled appointment. My usual salesman, Farooq, quit, so I walked in as a walk in. The sales manager, smelled like an ashtray, and the salesman Moussa, kept mentioning how much he hates the dealership and how awful his managers are. He even stated that he is about to quit, and told me to buy a car elsewhere. And turns out Caroline is not even a manager, she just answers online inquiries. I walked out and will definitely take my business elsewhere. This dealership is a joke, and avoid it at all costs. More

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Great experience with buying my first Subaru! I already knew what vehicle I wanted and sales consultant Moussa Sirleaf simplified the process of trading in my old car and purchasing my new vehic I already knew what vehicle I wanted and sales consultant Moussa Sirleaf simplified the process of trading in my old car and purchasing my new vehicle. It was a pleasure to work with Moussa Sirleaf. The particular vehicle I wanted was not on the dealership’s lot inventory, but sales manager Paris Tato made calls to several other dealerships and finally located the vehicle I was after. I’m grateful to Paris for his extra efforts involved. My thanks to everyone at Catonsville Heritage Subaru, I highly recommend this dealership to all. More

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They will charge freight and lie to get you in the dealership. They lack honesty. dealership. They lack honesty. More

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The service I received from the entire team at Heritage Subaru was awesome. Moussa my salesman was knowledge of the vehicles. Ashley in finance got the financing to where I needed it to be and the process Subaru was awesome. Moussa my salesman was knowledge of the vehicles. Ashley in finance got the financing to where I needed it to be and the process was simple. More

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He was great, very nice, very knowledgeable of the car and made me and my wife feel at ease. He took the time to answer all our questions and even helped us transfer our stuff from our trade into the new and made me and my wife feel at ease. He took the time to answer all our questions and even helped us transfer our stuff from our trade into the new car. Keep up the good work. More

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