Morgann Hines | Page 9
Customer Relations Manager
Arapahoe Kia
9400 East Arapahoe Road
Greenwood, CO 80112
Dealership Experience
4 yrs, 3 mos
408 Reviews
Write a Review408 Reviews of Morgann Hines
January 01, 2026
Service Took twice as long as estimated The settings of wipers,&lights were changed during service wipers,&lights were changed during service More
Other Employees Tagged: Courtney Goodgain
December 31, 2025
The sales staff were courteous, helpful, and thorough in addressing all questions throughout the process. addressing all questions throughout the process. More
Other Employees Tagged: Courtney Goodgain , Sean Goodgain, Derrick Pete
December 26, 2025
CJ is always friendly knowledgeable and efficient whether on the phone or in person when we visit on the phone or in person when we visit More
Other Employees Tagged: Courtney Goodgain
December 26, 2025
Very pleasing courteous receptionist. Very thorough on my oil change. A little shock all my oil change price Very thorough on my oil change. A little shock all my oil change price More
Other Employees Tagged: Courtney Goodgain
December 25, 2025
Curtteous and efficient service. I was very satisfied with my car maintenance at Arapahoe KIA. I was very satisfied with my car maintenance at Arapahoe KIA. More
Other Employees Tagged: Courtney Goodgain
December 24, 2025
Dealership was fine. But the financing department slipped in a "finance charge" ($788) for the loan after I negotiated an out the "Out the Door price" into the loan. Pl But the financing department slipped in a "finance charge" ($788) for the loan after I negotiated an out the "Out the Door price" into the loan. Plus it was not listed as a line item in the amount financed that I signed or I would have balked at it in the Finance Office (it would have killed the deal). It was never discussed. I only saw it after I got home and reviewed the final loan documentation. Not Happy. More
Other Employees Tagged: Courtney Goodgain
December 23, 2025
The team here was so helpful, prompt, responsive and friendly! They worked with my budget and got me very competitive pricing. friendly! They worked with my budget and got me very competitive pricing. More
Other Employees Tagged: Courtney Goodgain , Brandon Guzman
December 22, 2025
They give me the best option on my lease. Especially thanks for Ezell he is a good person and helpful Especially thanks for Ezell he is a good person and helpful More
Other Employees Tagged: Courtney Goodgain , Ezell
December 19, 2025
Excellent customer service and timely completion of work. Communication was also good and an overall solid experience. Communication was also good and an overall solid experience. More
Other Employees Tagged: Courtney Goodgain , CJ
December 19, 2025
The service, although a minor one, was again handled with care and professionalism. Steve Hammerquist -as ALWAYS- was the dream of a service manager (correct word?). Because of him our next car will also be care and professionalism. Steve Hammerquist -as ALWAYS- was the dream of a service manager (correct word?). Because of him our next car will also be a Kia Niro --our FIFTH! Thanks Steve, for everything you have done to impress us and make sure we are safe on the road. More
Other Employees Tagged: Courtney Goodgain , Steve Hammerquist 5 stars

