Morgann Hines
Morgann Hines at Arapahoe Kia

Morgann Hines | Page 10

Customer Relations Manager

Arapahoe Kia

9400 East Arapahoe Road
Greenwood, CO 80112

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4.6
408 Reviews

Dealership Experience

4 yrs, 3 mos

4.6

408 Reviews

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408 Reviews of Morgann Hines

December 19, 2025

Dealership Rating
Employee Rating

Started trying to schedule service a week in advance. Tried twice to schedule service through the Kia app. Never got a callback. Called directly, automatic system kept offering times and then saying they More

by DOYLEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Courtney Goodgain

Dec 19, 2025

Arapahoe Kia responded

Thank you for sharing your feedback. This information is important to review, and the team would welcome the opportunity to discuss your experience further. Please feel free to reach out at your convenience. Thank you, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

December 18, 2025

Dealership Rating
Employee Rating

Really liked the whole online scheduling/update experience. Staff was courteous and professional. Kept me up-to-date through the entire maintenance. More

by Aleksandr S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Dec 18, 2025

Arapahoe Kia responded

Aleksandr, thank you for sharing your experience! We’re pleased that you had a seamless online scheduling process and professional service at Arapahoe KIA. We appreciate your business and hope to see you again soon!

December 17, 2025

Dealership Rating
Employee Rating

Positive experience. Easy to work with and very patient. Seth was very helpful and knowledgeable. More

by MV4MIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Seth

Dec 18, 2025

Arapahoe Kia responded

Thank you for your kind words about Seth & the team at Arapahoe KIA! We'll see you next time!

December 17, 2025

Dealership Rating
Employee Rating

Had a great experience. Wasn't pressured into anything and they treated me super well. Oil change price is actually affordable for having it done at the dealership More

by JEFF.BRIMHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Dec 18, 2025

Arapahoe Kia responded

We are happy to hear your experience was a great one, Jeff! Thank you for choosing Arapahoe KIA and for sharing your positive feedback. We appreciate your business and hope to see you again!

December 17, 2025

Dealership Rating
Employee Rating

Great delivery experience and a shirt time to complete the purchase. Enjoyed negotiating deal without going to the dealership. More

by JOEY.EARNHARDT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Dec 17, 2025

Arapahoe Kia responded

Hi Joey - Thank you for choosing Arapahoe KIA and for sharing your feedback! We hope to see you again down the road.

December 16, 2025

Dealership Rating
Employee Rating

Good dealership, large inventory of cars, great people to buy from. I completed all conversations online, so I was out of the dealership with my car in less than 2 hours More

by NAITIKCHOKSI97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Jon Alvarez, Joel Garbe

Dec 18, 2025

Arapahoe Kia responded

We're glad you enjoyed the experience with our team! We truly appreciate your business and your excellent feedback. See you next time here at Arapahoe KIA!

December 15, 2025

Dealership Rating
Employee Rating

walked in to buy a car without appointment. Adam met us at door and made our process efficient and easy. Second time in 2 years that we have used Arapahoe Kia. Great service and product. Will u More

by DANE.SWINEHART
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Dec 15, 2025

Arapahoe Kia responded

Thank you for sharing your fantastic feedback about Adam and our team, Dane! We are grateful for your continued support and we hope to welcome you back to Arapahoe Kia next time. Safe travels!

December 11, 2025

Dealership Rating
Employee Rating

I have had nothing but positive experiences with Arapahoe Kia. From purchasing to servicing my Telluride, I always come away satisfied. More

by JEWELS_569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Dec 12, 2025

Arapahoe Kia responded

Thank you for the review! It is fantastic to hear that the Arapahoe Kia team always takes such good care of you. See you next time!

December 10, 2025

Dealership Rating
Employee Rating

Very professional with great communications on status of car. They cared about your concerns. Check was very easy. More

by KEN.BONDURANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Dec 11, 2025

Arapahoe Kia responded

Ken, thank you for highlighting the professionalism and communication of our team. We are happy to hear the process was seamless from start to finish and hope to see you again next time here at Arapahoe KIA!

December 10, 2025

Dealership Rating
Employee Rating

Make sure you view the full price online before walking in to buy a car, a couple of minor inconsistencies with the numbers being higher than what they actually were added to the delay of getting in and ou More

by JASON.LASBY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Shawn

Dec 11, 2025

Arapahoe Kia responded

Thank you for choosing Arapahoe KIA and for sharing your experience, Jason! We appreciate your feedback and wish you many safe miles ahead!

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