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Morgann Hines
Morgann Hines | Page 5
Customer Relations Manager
Arapahoe Kia
9400 East Arapahoe Road
Greenwood, CO 80112
467 Reviews
Dealership Experience
4 yrs, 7 mos
467 Reviews
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467 Reviews of Morgann Hines
August 27, 2026
Kia was very professional in they way that they took care of me. I felt very pleased with their service. of me. I felt very pleased with their service. More
by AIDENLEWIS0901
Verified CustomerOther Employees Tagged: Courtney Goodgain , Marcos was particularly helpful.
August 23, 2026
The Arapahoe dealership has changed quite a bit. I noticed that they have new people and that they don’t come out and greet you at your car anymore. They are not as engaging or friendly either. Ot I noticed that they have new people and that they don’t come out and greet you at your car anymore. They are not as engaging or friendly either. Other than that, the service was good. I wish that they had not rinsed off my car because there were a lot of water spots on the windshield and fingerprints on the chrome by the passenger window. More
by BELLOVED_ME
Other Employees Tagged: Courtney Goodgain
August 15, 2026
non responsive, don't want to listen for issues that are generally easy to fix generally easy to fix More
by DYLAN.B.BADOLATO
Other Employees Tagged: Courtney Goodgain , The tech of my car
August 14, 2026
Staff is friendly. It was easy to make an appointment online. I like having my car washed. It was easy to make an appointment online. I like having my car washed. More
by HELLICKSONLYNN
Other Employees Tagged: Courtney Goodgain
August 13, 2026
I always have a great customer experience every time I bring my 2022 Kia Telluride in for service. bring my 2022 Kia Telluride in for service. More
by 2RAH
Other Employees Tagged: Courtney Goodgain
August 12, 2026
Polite, clean facility, service done as promised, reasonably priced, i trust their service techs to perform their jobs with customer service in mind. reasonably priced, i trust their service techs to perform their jobs with customer service in mind. More
by MIGUELBALDWIN
Other Employees Tagged: Courtney Goodgain
August 06, 2026
Great customer service answered all questions Only problem was no one called me back when I left a couple of voicemails trying to get information on my vehicle. problem was no one called me back when I left a couple of voicemails trying to get information on my vehicle. More
by TAKANIHOLMES08
Other Employees Tagged: Courtney Goodgain
August 06, 2026
Go to customer service friendly staff good with answering questions. Keep up the good work thank you for all you do. questions. Keep up the good work thank you for all you do. More
by TAKANIHOLMES08
Other Employees Tagged: Courtney Goodgain
August 06, 2026
Go to customer service friendly staff good with answering questions. Keep up the good work thank you for all you do. questions. Keep up the good work thank you for all you do. More
by TAKANIHOLMES08
Other Employees Tagged: Courtney Goodgain
August 05, 2026
So far, I am frustrated by their lack of a desire to take care of their customers. I financed a new car nearly 3 weeks ago. Found issues with it, same day and communicated them to the team. Had to wait a wee care of their customers. I financed a new car nearly 3 weeks ago. Found issues with it, same day and communicated them to the team. Had to wait a week to get it in to service. They had it for 4 days and did not fix the issues. They want to take it for longer and unwilling to give a rental. My options are to keep paying full lease price for a vehicle that has multiple things wrong with it, or pay full full lease price for them to keep it in their shop indefinitely. No one seems concerned, like this is just normal business. I have communicated frustration multiple times, nothing... More
by JBACA2222
Other Employees Tagged: Courtney Goodgain
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