Morgann Hines
Morgann Hines at Arapahoe Kia

Morgann Hines | Page 4

Customer Relations Manager

Arapahoe Kia

9400 East Arapahoe Road
Greenwood, CO 80112

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4.5
467 Reviews

Dealership Experience

4 yrs, 7 mos

4.5

467 Reviews

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467 Reviews of Morgann Hines

September 08, 2026

Dealership Rating
Employee Rating

Long wait times, expensive service, crowded, not much room in the wait area, and uber links tend to not work. More

by C.MEADOWS85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Courtney Goodgain

September 04, 2026

Dealership Rating
Employee Rating

Super friendly, professional staff in the service department. Great communication through out the entire process. More

by WICKED_FLAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Sep 04, 2026

Arapahoe Kia responded

We're thrilled to hear you had such a positive experience with our team! Thank you for choosing Arapahoe Kia and for sharing your support of our Service Department. We hope to welcome you back in the future!

September 01, 2026

Dealership Rating
Employee Rating

Service rep was professional and polite. They kept me updated on the process . I was also provided with a complimentary Lyft after dropping off vehicle and again when I picked my vehicle u More

by WRPARIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Sep 01, 2026

Arapahoe Kia responded

Thank you for sharing your positive review! We're delighted to hear our team kept you informed and that you enjoyed the Lyft experience both ways. We look forward to serving you again at Arapahoe KIA! Safe travels!

September 01, 2026

Dealership Rating
Employee Rating

Everyone we dealt with was great especially Eric our sales associate answered our questions and made us feel comfortable and not pressured More

by JVASQ2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Eric

Sep 01, 2026

Arapahoe Kia responded

Thank you for sharing your kind review of Eric and the team! We appreciate your support and hope to see you again at Arapahoe KIA.

August 31, 2026

Dealership Rating
Employee Rating

Everyone there is always very polite and professional. Great communication and they keep you in the loop. More

by VALKAYNOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Sep 01, 2026

Arapahoe Kia responded

Hi Valkay! Thank you for the glowing review of our team! We appreciate your business and hope to see you again at Arapahoe KIA! Safe travels!

August 30, 2026

Dealership Rating
Employee Rating

The dealership is always good at scheduling and keeping me informed about the service and pickup time More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Marcus Aguilar

Aug 31, 2026

Arapahoe Kia responded

We're delighted to hear that our scheduling and communication hit the mark! Thank you for choosing Arapahoe KIA. Safe travels ahead!

August 29, 2026

Dealership Rating
Employee Rating

They service was fast and friendly and detailed in what the car needed the have a summary page to look over More

by LANDAUMELANIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Aug 30, 2026

Arapahoe Kia responded

Thank you for sharing your experience with Arapahoe KIA! We're glad you found our services fast, friendly, and thorough. We look forward to serving you again!

August 28, 2026

Dealership Rating
Employee Rating

Easy to schedule with, good communication, great maintenance team and work, and clean waiting area. More

by BUFFS_90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Aug 29, 2026

Arapahoe Kia responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Arapahoe KIA Team

August 28, 2026

Dealership Rating
Employee Rating

I was able to get firmware updates, fluids topped off and a tire replacement due to a nail puncture completed. Tires rotated. More

by STAN_ASCHENBRENNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Alex in service department

Aug 29, 2026

Arapahoe Kia responded

Hi Stan, we're glad our service team could assist you with everything at Arapahoe KIA. We hope to see you again! Safe travels!

August 28, 2026

Dealership Rating
Employee Rating

Kia has always kept me informed about service needs and recalls. Keep up the good work More

by None
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Marcus Aguilar

Aug 28, 2026

Arapahoe Kia responded

Thank you for your five-star review and kind words about our service team at Arapahoe KIA! We'll see you next time!

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