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![Morgann Hines at Arapahoe Kia](https://cdn-user.dealerrater.com/images/dealer/30635/employees/28f324c42ac6.jpg)
Dealership Experience
2 yrs, 10 mos
224 Reviews
Write a Review224 Reviews of Morgann Hines
February 15, 2025
Pleasant atmosphere, no pressure, everything went well. Sara is knowledgable and relates well. She maintains a pleasant demeanor. Sara is knowledgable and relates well. She maintains a pleasant demeanor. More
Other Employees Tagged: Courtney Goodgain , Sara Sacks
February 09, 2025
The sales staff was awesome and the dealership definitely went out of their way to make sure I had a great experience. went out of their way to make sure I had a great experience. More
Other Employees Tagged: Courtney Goodgain , Cedric, Joel
January 28, 2025
Jon and team were a pleasure to work with and made my purchase quick and easy. purchase quick and easy. More
Other Employees Tagged: Courtney Goodgain
January 27, 2025
The professionalism, courtesy, thoroughness, and knowledge displayed by Townson was exceptional! He went out of his way to support our search for replacement vehicles. With each vehicle chosen, he knowledge displayed by Townson was exceptional! He went out of his way to support our search for replacement vehicles. With each vehicle chosen, he took the time to get each vehicle delivered to our trusted mechanic for their evaluation. Even though each vehicle had good carfax and passed your multi point inspections program, there were severe problems with the first four vehicles that we test drove. One of them had symptoms of a failing transmission. One of them had been damaged in an accident that was not reported on the carfax or your inspection. The other two had serious fault code errors for safety features that could not be cleared. Towson was unable to share with us any of your multi point inspection reports. In each of these cases, your inspection or the carfax should have shown the problems and they either should have been corrected or the vehicle should not have been offered for sale. All of this was way beyond Townson's knowledge and responsibility. He did his best to bring these matters to the attention of management, to no avail. He helped us thoroughly with the process to purchase the Toyota RAV4 because it passed our mechanic's inspection. We are disappointed that there is only one key fob, there are not floor mats, and there is no front license plate mount provided, as required by the State of Colorado motor vehicle laws, for the purchased vehicle. Tina, in your finance office, was very professional and accommodating in completing the purchase. We appreciate her guidance on working with Colo DMV on securing the title and license. The two employees rated below, Courtney and Morgann, we never had the pleasure of meeting. More
Other Employees Tagged: Courtney Goodgain
January 26, 2025
Grant was awesome! ! After having a horrible week trying to figure out what vehicle to look since I drive for a living, Grant may it insanely easy. He had the perfect co ! After having a horrible week trying to figure out what vehicle to look since I drive for a living, Grant may it insanely easy. He had the perfect color, model and package for me. Easiest experience for a process that should have been more stressful! Definitely going to ask and recommend Grant for all car needs going forward! More
Other Employees Tagged: Courtney Goodgain
January 22, 2025
Good service and friendly staff to take care of the recall issue with my vehicle. recall issue with my vehicle. More
Other Employees Tagged: Courtney Goodgain
January 19, 2025
Grant Geiser and Derrick Pete were amazing! The dealership’s salesman put me in a bad lease in May 2024. I met Grant in August when he sold my daughter and husband both new cars. Grant was able The dealership’s salesman put me in a bad lease in May 2024. I met Grant in August when he sold my daughter and husband both new cars. Grant was able to fix my bad lease from May. More
Other Employees Tagged: Courtney Goodgain , Derrick Pete
January 03, 2025
Great experience with the staff, no major issues throughout the entire sales process, love the car throughout the entire sales process, love the car More
Other Employees Tagged: Courtney Goodgain , Seth
December 23, 2024
I arrived at my appointed time and a service rep meet me immediately. Arapahoe Kia has good customer service, clean waiting room, fast service immediately. Arapahoe Kia has good customer service, clean waiting room, fast service More
Other Employees Tagged: Courtney Goodgain
December 17, 2024
We loved our experience with Cedric at Arapahoe Kia. He was wonderful and we're loving our new vehicle! He was wonderful and we're loving our new vehicle! More
Other Employees Tagged: Courtney Goodgain