Morgann Hines | Page 2
Customer Relations Manager
Arapahoe Kia
9400 East Arapahoe Road
Greenwood, CO 80112
Dealership Experience
4 yrs, 6 mos
455 Reviews
Write a Review455 Reviews of Morgann Hines
October 01, 2026
My car needed to have an oil change and tire rotation on our car. The service advisors were knowledgeable and courteous! I had questions about future maintenance. All of my questions were answered! our car. The service advisors were knowledgeable and courteous! I had questions about future maintenance. All of my questions were answered! More
October 01, 2026
Everything went smooth and easy. There were no up sales just did the job. Everyone was polite and explained the process clearly. There were no up sales just did the job. Everyone was polite and explained the process clearly. More
Other Employees Tagged: Courtney Goodgain
September 30, 2026
Car is fine, but have an issue with dealership on Arapahoe. Once I made the purchase and we agreed to include roof racks in deal, Sales agent Mason didn't respond to numerous calls and texts regardin Arapahoe. Once I made the purchase and we agreed to include roof racks in deal, Sales agent Mason didn't respond to numerous calls and texts regarding an issue regarding wait time for roof racks. I then stopped in and spoke with the sales manager Jared and he promised he would talk to his parts manager and be in touch so he could get me the roof racks. That was a week ago, no contact since. Very dissatisfied and disappointing since I purchased from this dealership a few years ago and had no issues. More
Other Employees Tagged: Courtney Goodgain , Mason, Jared
September 25, 2026
Good and timely professional service once you get your appointment scheduled. Good communication and good facilities if you’re going to wait for your vehicle. appointment scheduled. Good communication and good facilities if you’re going to wait for your vehicle. More
Other Employees Tagged: Courtney Goodgain
September 15, 2026
They made it very easy to buy the vehicle we wanted at a good price. The Sales person was good and the Finance Manager was great! We returned the next to buy wheel locks and they installed them for free good price. The Sales person was good and the Finance Manager was great! We returned the next to buy wheel locks and they installed them for free. Great customer service. More
September 12, 2026
Prompt appointment response and reporting when vehicle work was complete. All representatives were courteous and professional. work was complete. All representatives were courteous and professional. More
Other Employees Tagged: Courtney Goodgain
September 10, 2026
If I could put less than one star I would. They overcharged my AND never disclosed a credit card transaction fee. When I questioned the charge I was told on TWO occasions that the service mana They overcharged my AND never disclosed a credit card transaction fee. When I questioned the charge I was told on TWO occasions that the service manager would call me back. Never heard from him. Be aware that they're coupons are worthless and they will add charges on top of that AND if you pay with a credit card there's a 2% charge. In my case that was almost an additional $12. I am not sure if they take cash or what other form of payment they accept but it would be nice to be informed of ALL charges prior to working with them AND prior to picking up your car. Will be finding a new company to work with. More
Other Employees Tagged: Courtney Goodgain
September 08, 2026
Long wait times, expensive service, crowded, not much room in the wait area, and uber links tend to not work. room in the wait area, and uber links tend to not work. More
Other Employees Tagged: Courtney Goodgain
September 04, 2026
Super friendly, professional staff in the service department. Great communication through out the entire process. department. Great communication through out the entire process. More
Other Employees Tagged: Courtney Goodgain
Dealership Inventory (427 Vehicles)

