Morgann Hines
Morgann Hines at Arapahoe Kia
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Morgann Hines

Customer Relations Manager

Arapahoe Kia

9400 East Arapahoe Road
Greenwood, CO 80112

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4.7
215 Reviews

Dealership Experience

2 yrs, 8 mos

4.7

215 Reviews

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215 Reviews of Morgann Hines

December 17, 2024

Dealership Rating
Employee Rating

We loved our experience with Cedric at Arapahoe Kia. He was wonderful and we're loving our new vehicle! More

by ASHLEY1111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Dec 17, 2024

Arapahoe Kia responded

Ashley, we're delighted to hear that Cedric made your experience at Arapahoe Kia a great one! Enjoy every moment with your new vehicle!

December 16, 2024

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Employee Rating

Ethan was kind and very knowledgeable about all the vehicles we were test driving. He went over all the features on the Kia Sorrento Hybrid we bought. Everyone we interacted with was helpful and friend More

by ALISON121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Ethan Jenkins, Joel Garbe

Dec 16, 2024

Arapahoe Kia responded

Alison, it's fantastic to hear that Ethan and the team at Arapahoe KIA provided such a helpful and friendly experience. Enjoy your new Kia Sorrento Hybrid!

December 16, 2024

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Employee Rating

Nora provided great service throughout the whole process. Buying a new car was very straight forward. The team was happy to negotiate and minimized the back and forth to get to a final price. Once we had an More

by MDOUGLA3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Dec 17, 2024

Arapahoe Kia responded

Thank you for sharing your experience with us! We're delighted to hear that Nora and the Arapahoe KIA team made your car-buying process straightforward and efficient. We appreciate the recommendation, and hope you're enjoying your new vehicle!

December 13, 2024

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Employee Rating

The show room was very inviting I was attended to immediately and my sales reps Evan and Marylin were respectful and accommodating. They made the experience great. Which is why we can back to Marylin More

by ACWOODY1700
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Marylin Quijada Jared and Evan

Dec 13, 2024

Arapahoe Kia responded

Thank you for sharing your experience with us! We're delighted to hear that Evan and Marylin made your visit enjoyable at Arapahoe KIA. We appreciate your loyalty and look forward to serving you again in the future!

December 07, 2024

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Employee Rating

fast, I believe Alex checked me in and he was very helpful and fast even with the system giving him issues. friendly and quick service. More

by KENDRAROTH969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Alex

Dec 07, 2024

Arapahoe Kia responded

Hi Kendra, we're delighted to hear that Alex provided you with friendly and efficient service at Arapahoe KIA. We look forward to serving you again! Have a great ride!

December 05, 2024

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I purchased the vehicle from out-of-state and couldn’t be happier with how everything was handled online, from negotiation to delivery. Seth and the team made everything go smoothly. More

by POLARISDTH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Seth Stone, Eric Steffan, Derrick Pete

Dec 05, 2024

Arapahoe Kia responded

We're delighted to hear that Seth and the Arapahoe KIA team made your out-of-state purchase a smooth experience! Thank you for choosing us, and enjoy your new vehicle!

December 03, 2024

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Employee Rating

Great deals and great service! They answered all our questions and got the exact color and trim we were looking for at an amazing price! No bait and switch like at some other deale More

by EDMONDELLIS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Jon Alvavrez

Dec 03, 2024

Arapahoe Kia responded

We're delighted to hear that you found the perfect vehicle at Arapahoe KIA and enjoyed our straightforward service. Thank you for choosing us, and we hope you're loving your new ride!

November 24, 2024

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Employee Rating

Arapahoe Kia had the biggest selection of Carnivals in the Denver area. The first time we went in it was a wait of 15-20 mins to get someone to help us. Once we hooked up with Jaheim our sales experience More

by SCOTT.HEBERT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , We did not work with Courtney or Morgan

Nov 25, 2024

Arapahoe Kia responded

Scott, thanks for sharing your feedback with us. We're glad to hear Jaheim improved your experience at Arapahoe KIA and appreciate the input on maintenance incentives. We'll take this into consideration as we strive to enhance our services!

November 22, 2024

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Employee Rating

Seth Stone provided excellent customer service. Very knowledgable and not all pushy through out the experience. More

by STHRELKELD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Seth Stone

Nov 22, 2024

Arapahoe Kia responded

We're delighted to hear that Seth provided you with excellent service at Arapahoe KIA. Thanks for sharing your experience!

November 17, 2024

Dealership Rating
Employee Rating

Need to address one dent and scratch we found on vehicle after we got home. Very busy dealership on Saturdays, but our rep was kind and efficient. More

by BROBERTSON332
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Nov 19, 2024

Arapahoe Kia responded

Thank you for your feedback. We're glad to hear that our team was kind and efficient during your visit here at Arapahoe KIA. Please reach out so we can make sure any remaining concerns get addressed to your satisfaction. Thanks again, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

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