Morgann Hines
Morgann Hines at Arapahoe Kia

Morgann Hines

Customer Relations Manager

Arapahoe Kia

9400 East Arapahoe Road
Greenwood, CO 80112

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4.6
345 Reviews

Dealership Experience

3 yrs, 10 mos

4.6

345 Reviews

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345 Reviews of Morgann Hines

February 07, 2026

Dealership Rating
Employee Rating

Everyone was personable. I am a new mom which made waiting with my daughter for service to be complete a little nervous wracking, but thankfully it was a relate speedy appoi More

by BRITTANYX26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Will in the service department. I don’t remember his last name but he gets a 5 star

February 01, 2026

Dealership Rating
Employee Rating

service done very well. the staff was amazing and pick up and drop was provided More

by D.SHRINIDHI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Feb 03, 2026

Arapahoe Kia responded

Hi Shrinidhi! Thank you for leaving us this five-star review and for your kind words about our service team at Arapahoe KIA! We'll see you next time!

January 31, 2026

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Employee Rating

Tienen muy buen Servicio, personas arentas y amables. Se interesan. En dar solution a tu problema More

by MARTHA1002ROD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Feb 02, 2026

Arapahoe Kia responded

¡Gracias por calificarnos con cinco estrellas! Esperamos verte la próxima vez. - Arapahoe KIA

January 30, 2026

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Unethical practices in sales department so disappointing. Never called or emailed to apologize for how the situation was handled More

by KRISTIEANDERSON0
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Courtney Goodgain , Brandon Guzman

January 29, 2026

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Employee Rating

Thank you for making things right after the repeated oil leaks after my oil change. More

by CFLANS550
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Cliff and Alex

Jan 29, 2026

Arapahoe Kia responded

We're glad we could help! Thank you for leaving us your awesome review! See you next time! - Arapahoe KIA

January 24, 2026

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Employee Rating

Great communication, service, and fixing of the issue in a timely manner, thank you to CJ More

by Terra
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , CJ

Jan 26, 2026

Arapahoe Kia responded

Hi Terra! Thank you for leaving us this five-star review and for your kind words about CJ from our service team at Arapahoe KIA! We'll see you next time!

January 22, 2026

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Employee Rating

Quick service and friendly. CJ did a great job and made the recall process flawless. Thank you More

by RICHSWARNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , CJ

Jan 23, 2026

Arapahoe Kia responded

We're happy to hear you had a seamless experience with CJ & the team here at Arapahoe KIA! Thanks so much for your support!

January 19, 2026

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Employee Rating

Everyone we met and worked with was incredible. They were nice, speedy and listened to us. Thank you! More

by BRANDITIMM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Eduard Grigoryev

Jan 20, 2026

Arapahoe Kia responded

Hi Timm! Thank you for sharing your feedback with us! We're thrilled to hear that you had a great experience with our team. We hope to see you back at Arapahoe KIA in the future!

January 18, 2026

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Employee Rating

Got me in on time and done on time. Did not push the recommend maintenance items that I declined, as do myself. More

by CMFARMS0
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Jan 19, 2026

Arapahoe Kia responded

Hi CM! We’re glad you’re happy with our prompt and efficient service at Arapahoe Kia! We appreciate your support and hope to see you again down the road. Safe travels!

January 17, 2026

Dealership Rating
Employee Rating

What started as a quick look turned into a seamless buying experience. The team was helpful, knowledgeable, and made everything effortless. I walked away with a great deal and an incredible vehicle. More

by ANNA.GATIYATOVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Eduard, Adam, Jake

Jan 18, 2026

Arapahoe Kia responded

Thank you, Anna! It sounds like our team hit it out of the park for you. We're grateful for your business, and we wish you many safe and happy miles in your vehicle. - Arapahoe KIA

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