Mona Crooks | Page 135

I take my company's Ford fleet vehicles here on a regular basis. I have worked mostly with Joe French (and sometimes Mona Crooks) over the last five years. They are friendly, know Ford's product li regular basis. I have worked mostly with Joe French (and sometimes Mona Crooks) over the last five years. They are friendly, know Ford's product line exceedingly well, and always help us save money on the bottom line. In fact, I have never had a lapse in service when dealing with Mr. French and Ms. Crooks. I highly recommend them when you need to take your vehicle in for service. More

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Mona was fantastic and is the reason I come back for service for my vehicle. She knows how to take care of her customers and get them out fast and safe. service for my vehicle. She knows how to take care of her customers and get them out fast and safe. More

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Mona was my service rep, and she did a great job explaining the issue on my car, and updating me on the status of the work, price, etc... I was able to decide what to do with the repair, and felt sh explaining the issue on my car, and updating me on the status of the work, price, etc... I was able to decide what to do with the repair, and felt she and Klaben Service treated me fairly throughout the process. The shuttle service was also very helpful, and the drivers (Billy and Randy) were very nice and professional. I would highly recommend visiting Mona and the rest of the Klaben team if need your vehicle serviced. More

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From the moment I made the appointment and later entered From the moment I made the appointment and later entered the service department I felt like I was a preferred customer. Mona has always taken care of From the moment I made the appointment and later entered the service department I felt like I was a preferred customer. Mona has always taken care of my needs and is very helpful to both myself and my wife. She schedules me at my convenience and the work is completed within a reasonable time and done correctly. More

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Klaben ford is an excellent dealership. I have had many good experiences with klaben ford service. Mona Crooks my current service adviser is excellent at her job. Mona always checks to be sure all the work good experiences with klaben ford service. Mona Crooks my current service adviser is excellent at her job. Mona always checks to be sure all the work is done correctly. Mona always has the work on my escape finished in a reasonable amount of time. I would recommend Klaben Ford and there service department to anyone. Loel McKee More

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Took my F-150 4x4 in for 37,500 servicing and to replace my tire pressure sensor monitor. Mona Crooks my friendly service writer not only made sure the work was done correctly but saved me a bunch of money my tire pressure sensor monitor. Mona Crooks my friendly service writer not only made sure the work was done correctly but saved me a bunch of money as well. Can't beat that!! More

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We just bought our new 2014 Escape from Don Cheatwood with Klaben as before we had a great experience, Klaben has been our family Dealership for over 30 yrs with Klaben as before we had a great experience, Klaben has been our family Dealership for over 30 yrs More

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I have purchased and leased several vehicles from Klaben over the years. My salesman is Don Cheatwood. I would never go anywhere else. My experience has always been great. Don is very knowledable, cour over the years. My salesman is Don Cheatwood. I would never go anywhere else. My experience has always been great. Don is very knowledable, courteous and most importantly honest. He always seems to help me find a vehicle I love and that fits in my budget. The service department is great too! I work with Mona Crooks when I take me vehicles in and she always takes great care of me. My current ride is a Ford Escape...love it! More

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FOR OVER 25 YEARS MY HUSBAND AND I HAVE PURCHASED OUR CARS FROM KLABEN. WE GET WHAT WE WANT-LONGEVITY OF PRESENCE, RESPECT FOR THE CLIENT, GOOD AND FAIR PRICES, GREAT SERVICE AND GOOD, LOYAL SALES PEOPL CARS FROM KLABEN. WE GET WHAT WE WANT-LONGEVITY OF PRESENCE, RESPECT FOR THE CLIENT, GOOD AND FAIR PRICES, GREAT SERVICE AND GOOD, LOYAL SALES PEOPLE. WE WILL RETURN AGAIN AND AGAIN. GOOD JOB TO DOUG BEAVERS. THANKS MIKE AND KAY More

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I have been a Ford and Lincoln customer for many years. Two years ago when I purchased a new Lincoln Mona Crooks became my Service Advisor. I have never had a better service experience than those I have h Two years ago when I purchased a new Lincoln Mona Crooks became my Service Advisor. I have never had a better service experience than those I have had with Mona. She is professional, knowledgable, pro-active, keeps me informed about the progress of my vechile, follows up and delivers the service when promised. She is the number one reason I would return to Klaben (or wherever she is working) to purchase my next vechile. More

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