Mo Alsalamony
Mo Alsalamony at Claremont Toyota
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Mo Alsalamony

Floor Manager

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.6
64 Reviews
4.6

64 Reviews

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64 Reviews of Mo Alsalamony

December 20, 2024

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Employee Rating

They did do my oil change but this is the second time I got serviced and they didn’t wash my car. And left oil on my car. More

by CHSLANEAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hany Gaied

Dec 20, 2024

Claremont Toyota responded

We're disappointed to read about the oil left on your vehicle. This is something that cannot happen. We'd like to speak with you about this at your convenience, as well as discuss our car wash policy. Please contact us when you have an opportunity. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 07, 2024

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Employee Rating

Very professional and courteous. The atmosphere was very welcoming. Very friendly people who helped me More

by KAEE.CALIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Claremont Toyota responded

We're thrilled to hear you had such a positive experience. Our team strives to create a welcoming environment, and it's great to know you felt that. We appreciate your kind words and look forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 04, 2024

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Employee Rating

The service was great and good price. The communication with the service advisor was easy. I will definitely back for future services. Claremont Toyota is a very good company to fixed car More

by ANHTRANDQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Reeder

Dec 05, 2024

Claremont Toyota responded

We're thrilled to hear you had a great experience with our team and appreciated the service. Your recommendations mean the world to us. We look forward to seeing you again at Claremont Toyota for your future service needs! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 03, 2024

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Employee Rating

Claremont Toyota is a very good company to fixed cars. . I will come there again and again . More

by FOK714BNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2024

Claremont Toyota responded

Thanks for your kind words! We're thrilled to hear you had a great experience with us. We look forward to seeing you again for all your car needs. Your support means a lot! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 30, 2024

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Employee Rating

This place has awful customer service. Lie about prices and services. Lie on your paperwork about you refusing service. Not trust worthy. Scammy. And prices are ridiculous. Made me do a te More

by REDRIDINGHOOD4315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 02, 2024

Claremont Toyota responded

Transparency is a top priority to us here, which is why this is discouraging to read. At your convenience, we'd like to learn more about these concerns and do our best to address them. Please contact us when you have a moment to speak. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 26, 2024

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Employee Rating

Miscommunication throughout process when booking appointment on phone with a live person. I requested to leave vehicle before 7 am ( work @ 7:30). ; keys to be left in lock box ( as I’ve done in pas More

by ROBMAR2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rigoberto Mendoza , Phil Tarin

Nov 26, 2024

Claremont Toyota responded

We're very discouraged to read this and see that you were inconvenienced. Your time is valuable and we should have accommodated you in a much more timely manner. When you have a moment we'd like to learn more about what transpired, so we can address this appropriately with our team and make sure we're better serving our guests. Please contact us when you have an opportunity to speak. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 23, 2024

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Employee Rating

I’ve bought my first car here before and went back to buy my second car. But some salesmen are pushy and I didn’t like that personally. More

by BECCA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Henry Figueroa, Hany Gaied, Alfonso Moreno Gallegos , Christian Arceyut

Nov 25, 2024

Claremont Toyota responded

Becca, We appreciate you returning to see us, but we're disappointed to see you didn't receive the same quality service that you received the first time. We'd like to learn more about your recent visit and see if we can still help you get into another vehicle. Please contact us at your convenience. We hope to hear from you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 11, 2024

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Employee Rating

Good customer service wait for the service advisors at time is extremely long though when dropping off your vehicle and you have an appointment More

by ANGIESANCHEZ03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Claremont Toyota responded

Angie, We appreciate your patience and your feedback. Your time is valuable and we'll be working to do a better job of attending to our guests in a more timely manner when they arrive. We're glad that once you're greeted you receive quality service and we thank you for choosing us here for your vehicle needs. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 09, 2024

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Friendly, good customer service. Went above and beyond my expectations, called back when I would call and couldn't get a hold of someone More

by MANNYGI1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Chavez, Pablo Herrera

Oct 10, 2024

Claremont Toyota responded

Thanks for the fantastic review, Manny! We're thrilled to hear that our team exceeded your expectations and provided the service you deserve. Your satisfaction means a lot to us, and we look forward to serving you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 09, 2024

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Employee Rating

Excellent service from Jose and Floor manager Mohammed, love my Land Cruiser would buy again More

by GORDONHONG83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Claremont Toyota responded

Thanks, Gordon! We're thrilled to hear you had a great experience with Jose and Mohammed. Enjoy your Land Cruiser, and we look forward to helping you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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