Mitch Spjut

I have bought 2 cars at this dealership. I've always liked it. My battery died after only 3 months. They came and charged it, I let it run for 50 minutes but the next day it was dead a I've always liked it. My battery died after only 3 months. They came and charged it, I let it run for 50 minutes but the next day it was dead again. They came and towed it, but while trying to get it on the truck it was not going in a straight line so the driver got out and adjusted the line and my steering wheel. I didn't think to much about that until Frank Perez called to tell me and told me they couldn't get the battery and 4 other people were waiting. He then asked me if I hit anything like about 4 times. I told him I would know if l had, he then said he that the underlying protection was ripped off. He acted like he didn't believe me when I told him it has to be done when they towed it He said ( I wouldn't know because I wasn't there )!! In a sarcastic way and said there are two screws that were ripped all the way off. He said they fixed it but I'm worried about it not staying in place. Also for 11 day's I didn't have a car and he said they didn't have loaner cars. I that was very disappointing. I had a friend looking for a car but when I told her how much trouble I had she went somewhere else. More

by ramonastyle1900 Verified Customer Verified Customer

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He made it possible for our deal to be done! He made sure all of our questions were answered! He made sure all of our questions were answered! More

by mia.flores15 Verified Customer Verified Customer

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Friendly, courteous, competent, conscientious. Good product knowledge, accommodating, patient with the customer. Overall great experience. Good product knowledge, accommodating, patient with the customer. Overall great experience. More

by MARK.T.GOODRICH Verified Customer Verified Customer

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Mitch was very knowledgeable and able to explain how the truck worked! He took time to explain the warranties available for the truck! He accommodated my wishes to add running boards and a back cover. He truck worked! He took time to explain the warranties available for the truck! He accommodated my wishes to add running boards and a back cover. He didn't try to talk me into something I didn’t want! I would recommend my friends and family to him and to Ken Garff! More

by jarja_200 Verified Customer Verified Customer

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Overall it was a great car buying experience! Mitch was patient, knowledgeable, and made the process easy! Mitch was patient, knowledgeable, and made the process easy! More

by janicehill65 Verified Customer Verified Customer

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Very open and knowledgeable. Did not beat around the bush. Had a glitch with the temp tag and not being able to get into the file they sent me (which I still can't it needs a pas Did not beat around the bush. Had a glitch with the temp tag and not being able to get into the file they sent me (which I still can't it needs a password) it was all good. Mitch took it upon himself to deliver the tag to my house so I would not need to go back to dealership. More

by ROGERSHURTLIFF Verified Customer Verified Customer

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Came in for free service they took care of what they could but they don’t wash vehicles anymore so they give you voucher for different car wash place which is cool but I also asked them not to rotate my could but they don’t wash vehicles anymore so they give you voucher for different car wash place which is cool but I also asked them not to rotate my tires or anything as they were brand new and they still did it and removed my sticker from the inside window so now I don’t have the reminder there anymore not a huge deal but they didn’t listen to me More

by richardgary25 Verified Customer Verified Customer

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I have been using this dealership and service department for many years and have always been treated well and with professionalism. for many years and have always been treated well and with professionalism. More

by greatdanejohnsen Verified Customer Verified Customer

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My salesman was helpful and transparent. He did a great job answering all my questions. He and the manager gave me a fair deal. He did a great job answering all my questions. He and the manager gave me a fair deal. More

by Kathleen Verified Customer Verified Customer

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Mitch was extremely helpful and knowledgeable, and we are so satisfied with our experience in purchasing our new hybrid CR-V. We would gladly recommend him and Ken Garfield Honda! The whole experience was gr so satisfied with our experience in purchasing our new hybrid CR-V. We would gladly recommend him and Ken Garfield Honda! The whole experience was great all around and completed in a professional and timely manner. More

by renbar7 Verified Customer Verified Customer

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