Mario Saucedo

I trusted Honda Garff and they proved true. Mario made everything smooth and easy. He also went the extra mile in his helpfulness. Great experience! Mario made everything smooth and easy. He also went the extra mile in his helpfulness. Great experience! More

by travisswaner Verified Customer Verified Customer

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Excellent service from start to finish. Everyone was kind, patient, and made me feel comfortable throughout the entire car-buying process. Everyone was kind, patient, and made me feel comfortable throughout the entire car-buying process. More

by Marce Verified Customer Verified Customer

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The people were amazing to work with. They knew my situation and didn’t push me to buy a car tell I was ready. They also gave me options for a car. They knew my situation and didn’t push me to buy a car tell I was ready. They also gave me options for a car. More

by sarahlynn21_83 Verified Customer Verified Customer

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We always have a wonderful buying experience at Ken Garff Honda Riverdale. This is the 6th new vehicle we have purchased of the past 20 years. Honda Riverdale. This is the 6th new vehicle we have purchased of the past 20 years. More

by rroberts11 Verified Customer Verified Customer

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Best dealership, Ever ! !! Have been doing business with Ken Garff Honda for 8 years & will continue to do so! !! Have been doing business with Ken Garff Honda for 8 years & will continue to do so! More

by VLGARLOCK Verified Customer Verified Customer

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Dealership was very friendly. It was a good environment and I’d don’t feel rushed at all! It was a good experience! It was a good environment and I’d don’t feel rushed at all! It was a good experience! More

by KATELYNBRAMWELL Verified Customer Verified Customer

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My experience was very good. Everyone was very attentive and helpful with my needs. I love my new HRV very fun to drive. Everyone was very attentive and helpful with my needs. I love my new HRV very fun to drive. More

by nmitch Verified Customer Verified Customer

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We had a few major issues working with Ken Garff Honda Riverdale. 1) While negotiating the sale with the Gen. Sales Manager, Marcus, over text messages he offered a good deal on the new car and our tr Riverdale. 1) While negotiating the sale with the Gen. Sales Manager, Marcus, over text messages he offered a good deal on the new car and our trade-in, but when I asked what I thought was a legitimate question about the numbers he had presented he got kind of rude and told me he didn't have time to go back and forth on a deal he's losing money on. Kind of a 'take it or leave it' attitude that made me question whether or not I wanted to buy from this dealership at all. 2) On the day of purchase our salesman, Mario, seemed much more interested in a college football game on the lobby TV than in really helping us or getting the sales process over quickly. He kept disappearing for 10-15 minutes at a time and we could hear him shouting about the game. He would then return and tell us we'll probably be out of there in about 20 minutes, then disappear again to watch the game. We sat in his office alone for about an hour in total. He finally rushed in, grabbed his things, and said his wife wanted him to come home and someone else would finish up, then again just left us sitting in his office waiting. I finally had to walk around trying to find who was going to finish the sale so we could leave with our new car. 3) When I met with Isaac to finalize financing and sign documents the various warranty/protection options were rushed through so quickly I didn't really understand what I was looking at on the iPad or what the options truly were. At the end I felt railroaded, steered towards options that were the most profitable to the dealership/Honda. Had more time been allowed and the protection options explained more thoroughly I probably would have selected differently. As it is we are stuck with what the financer pushed. All three of these issues resulted in a less than pleasant sales experience. Although we are very happy with the vehicle we purchased we would not recommend Ken Garff Honda Riverdale to anyone. More

by whvermason Verified Customer Verified Customer

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We found the car we wanted and were offered the price that we were looking for. that we were looking for. More

by lprjones Verified Customer Verified Customer

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They were helpful and professional in helping me get into a new car. Even in the mess of the construction mess. a new car. Even in the mess of the construction mess. More

by DWJART Verified Customer Verified Customer

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