Misty Osborne
Misty Osborne at Regal Kia Lakeland
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Misty Osborne

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7
662 Reviews
4.7

662 Reviews

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662 Reviews of Misty Osborne

April 18, 2025

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Employee Rating

quick and professional I came in, was served immediately. Called to pick up, excellent service More

by tatilu715
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

April 16, 2025

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Employee Rating

Courteous and timely service with comfortable waiting area. Service department took care of issue and informed me readily. Good job! More

by robbiedocmd
Service Price Transparency
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Recommend Dealer
Yes
Apr 17, 2025

Regal Kia Lakeland responded

Robbie, we're delighted to hear that you had a positive experience with our service department at Regal Kia! It's great to know the team provided courteous and timely assistance. Thank you for your feedback, and we look forward to serving you again in the future!

April 09, 2025

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Good place to find a family car at a great price. Good customer service as well. More

by M Garcia
Service Price Transparency
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Recommend Dealer
Yes
Apr 09, 2025

Regal Kia Lakeland responded

Thank you for trusting the Regal Kia team with your business! We hope you & your family enjoy the new vehicle and look forward to seeing you again in the future!

April 08, 2025

Dealership Rating
Employee Rating

Everyone is very friendly and knowledgeable have always treated me well would recommend your dealership More

by 1AT
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez

Apr 09, 2025

Regal Kia Lakeland responded

Thank you for recommending Regal Kia! We're delighted to hear that our team has consistently provided friendly and knowledgeable service. We look forward to assisting you again in the future!

April 02, 2025

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Employee Rating

It is a place where employees are attentive and are continuously giving feedback on what is happening. More

by t.yanira27
Service Price Transparency
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Recommend Dealer
Yes
Apr 02, 2025

Regal Kia Lakeland responded

Thank you so much for taking the time to leave an excellent review. We really appreciate your business.

April 02, 2025

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Employee Rating

The maintenance department were quick and attentive with their service. Wait time was reasonable and service was done in good time. More

by mtgr64
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Regal Kia Lakeland responded

Thank you for sharing your experience with the maintenance department at Regal Kia! We're pleased to hear that our team provided quick and attentive service. We appreciate your feedback and look forward to serving you again in the future!

March 27, 2025

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Employee Rating

Always professional, accurate, timely and willing to advise on the best solutions for our vehicle. More

by ssmm68
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Lopez, Jorge Benitez

Mar 28, 2025

Regal Kia Lakeland responded

We truly appreciate your support—thank you! - Regal Kia

March 27, 2025

Dealership Rating
Employee Rating

I made an appointment at least 10 days out for the recall, specified for my vehicle through the VIN number entered in the appointment, and when I showed up to my appointment, I was told the vehicle ha More

by acr41987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 31, 2025

Regal Kia Lakeland responded

Thank you for taking the time to share this review. We strive to ensure a smooth process for our customers and apologize for any inconvenience caused. Your feedback is appreciated and I encourage you to contact me directly so we can discuss this situation in greater detail. Respectfully, Santos Rivera - Service Lane Manager - 863) 808-1213

March 24, 2025

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Employee Rating

Seevice was great, as always. I totally trust Jonathan to take care of anything in my Kia Forte. More

by Maria
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jorge Benitez

Mar 25, 2025

Regal Kia Lakeland responded

Maria, We truly appreciate your support—thank you for the five stars! – Regal Kia

March 24, 2025

Dealership Rating
Employee Rating

Everyone is always very helpful and friendly. I would recommend the service department to anyone. More

by jfrihart4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Regal Kia Lakeland responded

Thank you for the five-star rating! The team looks forward to working with you again! – Regal Kia

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