Misty Osborne

Always professional, accurate, timely and willing to advise on the best solutions for our vehicle. advise on the best solutions for our vehicle. More

by ssmm68 Verified Customer Verified Customer

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I made an appointment at least 10 days out for the recall, specified for my vehicle through the VIN number entered in the appointment, and when I showed up to my appointment, I was told the vehicle ha recall, specified for my vehicle through the VIN number entered in the appointment, and when I showed up to my appointment, I was told the vehicle had to be inspected because the part was not ordered. I assumed being that I made an appointment for the specific recall to be fixed, That the part would’ve been ordered and ready for the appointment. I even tried to call a couple days before to see if you had an earlier appointment available, and I was told that the time allotted for my recall was already scheduled for their soonest available appointment. Now my check engine light is on most likely because of the recall, and I am still waiting for the part to arrive and will need to take more time off work for the appointment for the recall to actually be fixed, fingers crossed because I really don’t know that it will get fixed in one appointment More

by acr41987 Verified Customer Verified Customer

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Seevice was great, as always. I totally trust Jonathan to take care of anything in my Kia Forte. I totally trust Jonathan to take care of anything in my Kia Forte. More

by Maria Verified Customer Verified Customer

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Everyone is always very helpful and friendly. I would recommend the service department to anyone. I would recommend the service department to anyone. More

by jfrihart4 Verified Customer Verified Customer

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The dealership was nice and the customer service was A+ and my car came back looking brand new. Thank you . and my car came back looking brand new. Thank you . More

by Santwan.mays Verified Customer Verified Customer

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Always great service and very convenient while waiting. I like the fact they use communication vumia text messages. Thank you! I like the fact they use communication vumia text messages. Thank you! More

by SVGBEAUTY056 Verified Customer Verified Customer

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Misty was great. She remembered me from last time. I like working with her. I just wish things were cheaper and I could just come in for an oil change and not find so She remembered me from last time. I like working with her. I just wish things were cheaper and I could just come in for an oil change and not find something wrong every time I come in. Regal is kind of pricey More

by shortynrev Verified Customer Verified Customer

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My service was as scheduled. Misty and the team were in contact with me throughout the process, Drop-off and pick-up were a breeze! Misty and the team were in contact with me throughout the process, Drop-off and pick-up were a breeze! More

by jshuler1 Verified Customer Verified Customer

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My service advisor Misty was great. Great staff, great KIA service dept. Overall great experience. Great staff, great KIA service dept. Overall great experience. More

by markydoo Verified Customer Verified Customer

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All went well. My only complaint was that it took 1hr and half for my service. I made an appointment, I don't know how appointments and walking in are handled. My only complaint was that it took 1hr and half for my service. I made an appointment, I don't know how appointments and walking in are handled. More

by alesacrawford Verified Customer Verified Customer

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