Misty Osborne

The Service Dept at Regal KIA dealership is exceptional! I would recommend them to everyone! The mechanics ARE HONEST AND UPFRONT! I took my KIA to a different mechanic to get something checked. The "othe I would recommend them to everyone! The mechanics ARE HONEST AND UPFRONT! I took my KIA to a different mechanic to get something checked. The "other" mechanic said I needed to have my engine valve cover gasket replaced. I took my KIA back to my trusty Regal KIA. not only did the associate, Misty, found I was still under warranty BUT then after the mechanic checked it out (which normally would have been $170 diagnostic bill) he stated that my valve cover gasket WAS NOT LEAKING! THE WHOLE THING WAS FREE PLUS I DID NOT NEED ANY REPAIRS AT ALL!! YOU MUST TAKE YOUR VECHICAL TO REGAL KIA IN LAKELAND FL ! More

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Trusted Dealer. They have been making sure my vehicle is in good shape since I got it. They have been making sure my vehicle is in good shape since I got it. More

by DARYLL Verified Customer Verified Customer

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Service department is always welcoming, courteous, and get things done. Thank you guys so much for taking care of my car. get things done. Thank you guys so much for taking care of my car. More

by veteranswhothrive Verified Customer Verified Customer

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I am so blessed to have a service representative like Misty. She is very kind, patient, and hard working. Her customer service is beyond awesome and she goes the extra mile to make sure her customers are Misty. She is very kind, patient, and hard working. Her customer service is beyond awesome and she goes the extra mile to make sure her customers are taken care of with the utmost courtesy and respect. Thanks Misty for everything. More

by LOVELYG101 Verified Customer Verified Customer

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I would highly recommend Regal KIA to any and all! Excellent group of eto work with and they definitely look after me.b Excellent group of eto work with and they definitely look after me.b More

by sissyjo3 Verified Customer Verified Customer

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Fast service as schedule and comfortable facilities to wait for it. Everything smooth as always! wait for it. Everything smooth as always! More

by ab_diel_12 Verified Customer Verified Customer

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I've been a customer since 2021; the service has been always on point and professional. Don't change a winning formula, appointments on schedule and fast service, nice lounge with coffee, cold water and always on point and professional. Don't change a winning formula, appointments on schedule and fast service, nice lounge with coffee, cold water and snacks. They offer additional services but without the hassle of other dealers. More

by ab_diel_12 Verified Customer Verified Customer

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Misty and Jeremy are always very helpful and work to get us taken care of quickly! us taken care of quickly! More

by cal2042 Verified Customer Verified Customer

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appoitment for service was on time. They sere auick and efficient. Had me out in no time. They sere auick and efficient. Had me out in no time. More

by GUNNYFHB Verified Customer Verified Customer

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Great customer service, my car got done quickly, Misty explained everything Misty explained what was being done to my car. As soon as I walked in, she greeted me and got my appointment started. explained everything Misty explained what was being done to my car. As soon as I walked in, she greeted me and got my appointment started. More

by taylordarling63 Verified Customer Verified Customer

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