Misty Osborne
Misty Osborne at Regal Kia Lakeland

Misty Osborne

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8
795 Reviews
4.8

795 Reviews

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795 Reviews of Misty Osborne

October 17, 2025

Dealership Rating
Employee Rating

Jeremy ended up dealing with an irate customer which effected me getting my car back so thanks to Misty Osborne for stepping in and helping out. More

by Jerrywh80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Mahr

Oct 17, 2025

Regal Kia Lakeland responded

Thank you for taking the time to share your feedback. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Regal Kia Lakeland.

October 17, 2025

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Employee Rating

My salesman was great no pressure. we were able to make a fare deal .this is my second car bought there and no complaints More

by kristina.dritto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2025

Regal Kia Lakeland responded

Thanks for sharing your thoughts about your experience with Regal Kia Lakeland. We appreciate your business and hope to see you again soon!

October 17, 2025

Dealership Rating
Employee Rating

Super good service, and good environment. Good treatment to customers and work hard to help me with my purchase. More

by rymluciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Oct 17, 2025

Regal Kia Lakeland responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Regal Kia Lakeland!

October 15, 2025

Dealership Rating
Employee Rating

It's the best dealership I've been to in quite a while has done a very lot for me it's very interested when I got my car More

by spanky101493
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Regal Kia Lakeland responded

Thank you so much for taking the time to review us.

October 11, 2025

Dealership Rating
Employee Rating

Customer service was excellent and very professional and I would tell people about the dealership More

by dollygurl62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2025

Regal Kia Lakeland responded

Thank you for choosing Regal Kia Lakeland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 11, 2025

Dealership Rating
Employee Rating

As always they try to address our wants and needs; no matter how simple they are. More

by nolenook73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2025

Regal Kia Lakeland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Kia Lakeland.

October 10, 2025

Dealership Rating
Employee Rating

The advisor was perfect however I don’t think I can say the same about the shop. I took my car there for an issue to be fixed, had to pay over 600 dollars to replace what they said was causing the issue a More

by LAWTONJASMIN
Workmanship
Service Time
Recommend Dealer
No
Oct 13, 2025

Regal Kia Lakeland responded

Jasmin, we understand your concerns regarding the recall service and would like the opportunity to review your experience. As we don’t have your contact information, please give us a call so we can discuss the situation and determine how to best assist. Thank you, Jeff Soloj - Service Manager - (239) 206-2854

October 10, 2025

Dealership Rating
Employee Rating

Pleasant people, comfortable waiting area, affordable prices. Will be back next time I need service. More

by gailggreen
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

Oct 10, 2025

Regal Kia Lakeland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Regal Kia Lakeland. We look forward to having you as one of our valued customers for many more years to come!

October 10, 2025

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Employee Rating

Great staff. Always very friendly, helpful, and knowledgeable. The waiting areas are always clean and comfortable. More

by ROBBYVOGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Regal Kia Lakeland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 08, 2025

Dealership Rating
Employee Rating

Regal KIA service dept is the best. My service advisor Misty was amazing, friendly and professional. More

by markydoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Soloj

Oct 08, 2025

Regal Kia Lakeland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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