Misty Osborne

⭐⭐⭐⭐⭐ I am very grateful for the excellent customer service I received at the Regal Kia Lakeland location! I especially want to highlight Jeremy, who was incredibly attentive and professional throughou service I received at the Regal Kia Lakeland location! I especially want to highlight Jeremy, who was incredibly attentive and professional throughout the entire process. He made me feel very comfortable with his kindness and willingness to answer all my questions. His attention to detail and the way he treated me was truly exceptional. I highly recommend this place without a doubt! Thank you, Jeremy, for making this experience special. Beautiful eyes 💙 More

by Vilmarilys Verified Customer Verified Customer

Report | Print

Misty is amazing, always professional and prompt in getting things done. Service was quick with resolving my issue this time getting things done. Service was quick with resolving my issue this time More

by JENNALN Verified Customer Verified Customer

Report | Print

The location is very convenient for me. Employees are courteous respectful. Jonathan has all the patience to deal with seniors. Employees are courteous respectful. Jonathan has all the patience to deal with seniors. More

by sbonsenor Verified Customer Verified Customer

Report | Print

Misty is always a pleasure to speak with. Car is always ready as promised or even early. Car is always ready as promised or even early. More

by agordon124 Verified Customer Verified Customer

Report | Print

My service representative was helpful & friendly. There was lots of associates on their phone which was unprofessional in my opinion. I realize it was right before thanksgiving. My oil & service appo There was lots of associates on their phone which was unprofessional in my opinion. I realize it was right before thanksgiving. My oil & service appointment took almost 2 hours when they estimated only 1 hour which was a little frustrating & this is the 2 occurrence that this has happened More

by scalkins97 Verified Customer Verified Customer

Report | Print

My car has been at Kia 6 times picked it up this last Thursday filed up my tank and same problem still as the first time October 5th I believe almost $4000 later and same issues not sir why they can not Thursday filed up my tank and same problem still as the first time October 5th I believe almost $4000 later and same issues not sir why they can not fix the car I am beyond frustrated at this point as soon as this happens today I called Misty the service advisors are great but on the repair side. I am so frustrated and disappointed this is taking a toll on me missing work and constantly tuning to Kia. Is unacceptable same is sue 2 months later so much money and the repair people I feel like are just guessing if I let you know what it’s doing Kia should be able to fix it this has been so awful and stressful I can not even explain I am so disappointed with the repair team More

by sortiz36 Verified Customer Verified Customer

Report | Print

Have been using Regal for years! Greg and Jeremy has taken care of me and do an excellent job! Greg and Jeremy has taken care of me and do an excellent job! More

by grnrwatson Verified Customer Verified Customer

Report | Print

Great service never have a problem doesn’t matter who the service technician are always helpful service technician are always helpful More

by julyluvchild23 Verified Customer Verified Customer

Report | Print

recently had the pleasure of working with Misty at the Regal Kia dealership, and I must say, it was an outstanding customer service experience. What truly stood out was Misty's commitment to ensuring my Regal Kia dealership, and I must say, it was an outstanding customer service experience. What truly stood out was Misty's commitment to ensuring my satisfaction. Overall, Misty's exceptional customer service made my visit to the Kia dealership a memorable one. I highly recommend her to anyone looking for a friendly, and dedicated service representative. Thank you, Misty, for making this experience so enjoyable! normally don’t do surveys and i thought was very important to make sure she gets recognized More

by Mike Verified Customer Verified Customer

Report | Print

I love that I can go in anytime and receive great service plus not worry about my car not being in good hands. plus not worry about my car not being in good hands. More

by ROSIE_WILLIAMS Verified Customer Verified Customer

Report | Print