Misty Magruder

Jim Ellis expedited fixing my car when I had an emergency in a time crunch in a professional and polite manner in a time crunch in a professional and polite manner More

by abbie.toadie Verified Customer Verified Customer

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I was told my car was fixed and it stopped twice after leaving. I was told the technician and the service manager would call me. I did not hear from either leaving. I was told the technician and the service manager would call me. I did not hear from either More

by chillin721 Verified Customer Verified Customer

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Courteous and professional service. Top-notch service team. Outstanding service team that does the job right! Top-notch service team. Outstanding service team that does the job right! More

by gmollere Verified Customer Verified Customer

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Jim Ellis has been my go-to dealership for service for several years on multiple vehicles. I recently had an issue arise with a 2-week-old vehicle purchased at another dealership, and they addressed and r several years on multiple vehicles. I recently had an issue arise with a 2-week-old vehicle purchased at another dealership, and they addressed and resolved it in less than 24 hours. More

by dalton4life Verified Customer Verified Customer

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EV technician to ridiculously long to find problem with car which ended up just being a sensor reset. 10 working days. No loaner car which is xx. Manager never contacted us after we complained after 8 days car which ended up just being a sensor reset. 10 working days. No loaner car which is xx. Manager never contacted us after we complained after 8 days asking for a car. The interface service technician was put in bad situation and did he best. Second Kia dealership with this issue of long diagnostic and not finding cause on EV More

by TIMOTHY.BIEDRZKI Verified Customer Verified Customer

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I was charged 700 and some dollars for recall issues on my car when in fact, it should’ve been free not happy my car when in fact, it should’ve been free not happy More

by ATLMH Verified Customer Verified Customer

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Excellent work and more honest, I highly recommend it. I have always taken and will always take my car there. I have always taken and will always take my car there. More

by lucasqueiroz Verified Customer Verified Customer

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Clean, welcoming, space to work while waiting. Staff answered questions. Staff was friendly and said hi even in car sales. Staff answered questions. Staff was friendly and said hi even in car sales. More

by WHITAKER.L.J211 Verified Customer Verified Customer

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Mackenzie And Bryson were great to work with. They were both very helpful and made the car buying process easy. They were both very helpful and made the car buying process easy. More

by KAYLEET Verified Customer Verified Customer

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Kim was the representative checking me in, she was very rude and dismissive. She didn’t even address the recommendations and didn’t want to let me use my coupon that I had in my email rude and dismissive. She didn’t even address the recommendations and didn’t want to let me use my coupon that I had in my email More

by JAZMIN.CRIM Verified Customer Verified Customer

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